Shared Contacts for Gmail® vs. Relenta

Users of Google Workspace and Gmail can easily create, manage, and share team address books, also known as labels, from various platforms like Gmail or Google Contacts. Access permissions can be established similarly to how they are set for Google Docs, allowing for options such as view-only, edit, delete, re-share, and transfer of ownership. Additionally, you can access shared contact information across your workspace, whether it’s in Gmail, Google Contacts, your calendar, or even on mobile devices. When you either compose or receive an email, especially through a CRM, you are able to see detailed information about the senders and recipients, including their email addresses, phone numbers, company names, job titles, any notes added to the contact, and records of past interactions. Shared Contacts for Gmail significantly enhances productivity for all users of Gmail and Google Workspace, addressing a critical need that these platforms do not inherently fulfill: the capability to share contacts with others effectively. By enabling this feature, teams can collaborate more efficiently and maintain better communication across their organization.

Many people struggle to juggle their duties when overwhelmed by numerous applications and browser tabs, all while incessant notifications flood in from every direction. Keeping track of an endless stream of emails and communications can feel burdensome, particularly when the intimidating task of filling out various CRM forms looms large. Instead of focusing on resolving customer concerns, team members frequently find themselves trying to remember the details of their last client interaction. With Contact Timeline, you can instantly access a detailed overview of each relationship, allowing for meaningful client engagements that preserve a personal touch. You have the ability to collaborate, delegate tasks, and track progress—all without needing to exit your inbox. Customers increasingly favor a seamless experience, and CIM guarantees that all participants remain informed and in sync. You can categorize your contacts into designated groups and adopt a Get Things Done productivity method to handle emails and conversations more effectively. The intuitive interface lets you retrieve everything with a mere click. Furthermore, with built-in email marketing tools, sending tailored messages to numerous customers simultaneously becomes a breeze, significantly boosting your outreach capabilities. This smooth workflow not only enhances productivity but also strengthens the bonds with your clients, ultimately leading to better business relationships. Embracing such tools can transform the way you manage client interactions and foster a more organized approach to communication.