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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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What is Sharpsell.ai?
Sharpsell.ai presents an innovative automation platform for sales playbooks, aimed at helping large sales teams refine their strategies for securing deals through engaging visuals, timely training, and personalized content. Empower your sales force with powerful presentations, useful reference documents, and bespoke materials that truly connect with clients. By leveraging just-in-time learning, sales representatives can effectively engage prospects and influence them throughout the sales process. Our platform tailors sales pitches to match each customer persona, ensuring a focused approach. With essential product insights easily accessible, sales personnel can adapt bite-sized content on the fly. Sharpsell.ai equips relationship managers and frontline sales teams with vital tools and resources to improve their up-selling and cross-selling techniques, ultimately enhancing revenue and fostering more substantial interactions with clients. The adaptable features of our platform suit a variety of roles and industries within the corporate world. By accurately identifying customer needs, sales teams can develop succinct pitches for the most pertinent products, distribute necessary resources, manage objections, and successfully finalize sales. This extensive support not only increases sales confidence but also significantly boosts the overall effectiveness of the team, paving the way for sustainable growth and success in the marketplace. As a result, companies can expect to see improved relationships and higher customer satisfaction rates, further solidifying their competitive edge.
What is Coach Simple?
Coach Simple enables you to deliver customized content and unique coaching solutions specifically designed for your clients in sales and business. This platform acts as a comprehensive sales coaching tool that enhances the overall coaching journey. Our modules are flexible enough to be tailored to fit your specific coaching style and methodologies. Although it is equipped for enterprise-scale operations, it prioritizes user-friendliness for all users, including your team, clients, administrators, and coaches. The ability to organize clients into individualized coaching dashboards allows for the seamless sharing of sessions, notes, tasks, and assessments. Moreover, you can boost your sales teams' performance through detailed sales activity scorecards, production analytics, pipeline oversight, and structured goal-setting techniques. Managing and disseminating your digital resources is made simple with organized programs, sequential plans, or a searchable library. Coach Simple further supports enterprise clients by streamlining onboarding processes, learning management systems (LMS), and compliance needs. The platform's customization features enable you to enhance your educational offerings with various multimedia elements like videos, documents, and assessments, thus automating your unique coaching approach while creating an interactive learning atmosphere. This adaptability not only guarantees that your coaching methods are effective but also ensures they meet the specific requirements of each individual client, fostering deeper connections and better outcomes. Furthermore, the ongoing evolution of the platform reflects a commitment to innovation, allowing coaches to continually refine their strategies and methodologies.
Integrations Supported
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$199 per year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sharpsell.ai
Company Location
India
Company Website
www.sharpsell.ai/
Company Facts
Organization Name
LifeSpace
Company Location
United States
Company Website
www.coachsimple.net
Categories and Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Sales Content Management
Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Categories and Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics