Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Sherlock?
The landscape of Software as a Service (SaaS) is thriving! Equip your customer-facing teams with the vital resources they require to guide users from trial periods to lasting loyalty. Elevate your entire product-led environment with insightful data concerning product interaction. It's crucial that your teams are well-informed to avoid navigating in uncertainty! Ditch the need for an additional customer relationship management system by opting for a more sophisticated alternative. Arm your go-to-market departments with the essential engagement metrics needed for their success, while avoiding the burden of another heavy CRM. In the current SaaS environment, the focus is on experiencing the product prior to committing to a purchase. Transition from traditional Marketing Qualified Leads (MQLs) to a lead qualification method that emphasizes prospects most likely to convert. Sherlock analyzes engagement and activation patterns over time, enabling your Sales team to focus on product-qualified leads instead of chasing unproductive avenues. By turning all in-app interactions into an engagement score, Sherlock provides a transparent ranking of your most and least engaged users. Furthermore, for accounts with multiple users, Sherlock also evaluates engagement at the account level, offering a thorough perspective on user activity. This forward-thinking strategy not only aids teams in making informed, data-driven choices but also significantly boosts overall customer satisfaction and loyalty. Embracing this approach will undoubtedly set your business apart in a competitive market.
What is LiveSession?
LiveSession provides the tools necessary to assess user behavior, enhance user experience (UX), and identify software bugs. Additionally, it empowers you to boost conversion rates through features like session replays and event-driven product evaluations. By visualizing the most frequented areas of your website, you can effectively increase both the number and frequency of user actions. Utilizing console logs aids in pinpointing and resolving errors that lead to user frustration, which in turn can decrease your conversion rates. To capture a more accurate representation of the user experience, you can send product-specific events through our Javascript API. Furthermore, enriching user sessions creates a reliable single source of truth. By organizing customer journeys into distinct funnels, you can gain insights into their paths to purchase. This comprehensive analysis ultimately supports targeted improvements in your marketing strategies.
Integrations Supported
Intercom
Segment
Appcues
Google Analytics
HubSpot CRM
LiveChat
Olark
Pipedrive
Salesforce
Shopify
Integrations Supported
Intercom
Segment
Appcues
Google Analytics
HubSpot CRM
LiveChat
Olark
Pipedrive
Salesforce
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sherlock
Company Location
United States
Company Website
www.sherlockscore.com
Company Facts
Organization Name
LiveSession
Date Founded
2018
Company Location
Poland
Company Website
livesession.io
Categories and Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Categories and Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Web Analytics
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking