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What is Shift Claims Document Decisions?

Optimize the workflow of document processing by removing unnecessary delays and complexities while bolstering initiatives for seamless processing. Shift Claims Document Decisions is a cutting-edge AI solution that meticulously analyzes documents to extract relevant information and create a contextual summary of the actions required to progress claims. Our algorithms are crafted specifically for insurance documents, allowing for an analysis that matches or surpasses the accuracy of experienced human claims adjusters. This system enables the automatic evaluation of documents against existing data, building a thorough understanding of each claim and accelerating the processing timeline. The AI, tailored for the insurance industry, continuously adapts, integrating claims information with document insights to generate decisions that profoundly affect claims results. By minimizing the reliance on manual reviews, the technology skillfully detects intricacies and directs handlers to focus on particular elements of claims that need attention. Our strong dedication to the insurance industry inspires us to attract and retain exceptional talent, ensuring our clients receive unmatched assistance and expertise throughout their claims processing experience. In the end, this innovation not only boosts efficiency but also significantly enhances customer satisfaction, creating a win-win scenario for all stakeholders involved.

What is SSG Digital?

As a trailblazer in the insurance industry, we offer the most extensive straight-through processing platform in the UK. Explore how our digital solution can fulfill your business needs effectively. Our strategy for business transformation prioritizes improved agility and a smooth, comprehensive digital experience. By providing self-service capabilities for both advisers and customers, we significantly enhance productivity. In addition, our goal is to boost customer lifetime value through proactive and sustained engagement strategies. Our Customer and Adviser Portals empower users to easily manage their policy documents and update personal information in real time. Our platform addresses all facets of user interaction, incorporating thorough reinsurance reporting, integration with external systems, and both automated and manual underwriting processes. We also provide adaptable deployment solutions, allowing for a full end-to-end installation of the SSG Digital platform or the option to implement specific integrated components, such as underwriting or new business functions, designed to meet your unique requirements. This adaptability not only supports your current needs but also positions your organization to succeed in a changing market environment. By choosing our platform, you are investing in a future where your business can continuously evolve and respond to new challenges.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shift

Date Founded

2013

Company Location

United States

Company Website

www.shift-technology.com/products/claims-document-decisions

Company Facts

Organization Name

iPipeline

Date Founded

1995

Company Location

United Kingdom

Company Website

uk.ipipeline.com/products/ssg-digital/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

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