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What is Shopmonkey?

Hear firsthand accounts from actual shop owners regarding their experiences with top-notch repair shop management software. This innovative management tool facilitates direct communication with your customers, enabling you to send updates and estimates effectively. You can also respond to inquiries and provide appointment reminders and confirmations, enhancing customer convenience. Shopmonkey is designed to assist in managing any kind of shop, regardless of its nature. Its system is specifically tailored to suit various industries, eliminating the need to start from scratch. With Shopmonkey, the transition is seamless as it allows for the transfer of your existing customer data, invoices, and other essential information. Furthermore, you have the flexibility to customize workflows according to your specific requirements, whether it’s adding notes, modifying milestones, or tagging VIP clients and pick-up times, ensuring that everyone stays informed and organized. This comprehensive approach not only optimizes efficiency but also improves customer satisfaction significantly.

What is Garage Partner?

The implementation of serial numbers for products, coupled with advanced search capabilities, significantly improves organizational efficiency. Customers are given the choice to either accept or decline the services and products that appear on their invoices. Moreover, vehicles can be registered as temporary entries, which is especially useful for dealerships and walk-in customers who wish to avoid tracking. Technicians have the ability to clock in and out for each task, facilitating accurate time tracking for all labor-related efforts. The system also features the capability to send text messages directly to both pagers and mobile phones from Garage Partner Pro. Users can conveniently fax or email invoices and work authorizations right from the software interface. Additionally, PDF versions of invoices can be attached and sent via email within Garage Partner Pro, enhancing user convenience. The platform supports an unlimited array of predefined service requests and job descriptions, along with the ability to incorporate supplies into the invoicing process. There is a provision to apply a percentage fee on invoices for parts and labor, complete with visual aids through screenshots. Invoices can be temporarily held if required, offering flexibility in billing. The program generates estimates that can subsequently be converted back into invoices at any time, and it features a seamless archiving system that links these estimates to the customer’s profile for future reference. This capability is particularly beneficial for body shop estimates, as it allows for quick quotes. Furthermore, real-time tracking of vehicle progress is available for all cars currently being serviced, which ensures smooth operations and effective communication. This comprehensive system ultimately boosts both workflow efficiency and customer satisfaction, while also providing a more organized approach to handling service requests.

Media

Media

Integrations Supported

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

Edge
Epicor Integrated Service Estimator
PartsTech
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$895.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shopmonkey

Date Founded

2016

Company Location

United States

Company Website

www.shopmonkey.io

Company Facts

Organization Name

Garage Partner

Date Founded

1982

Company Location

United States

Company Website

garagepartner.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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Shanrohi Technology Pvt Ltd