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What is Signifi Business?

The surge in remote and hybrid workforces has prompted IT departments to broaden their scope, taking on the challenge of supporting employees who are connecting from various locations such as their homes, coffee shops, or vacation rentals, rather than just managing office Wi-Fi. By eliminating the frustrating back-and-forth troubleshooting that often wastes precious time for both IT personnel and employees, Signifi Business offers a streamlined solution. This tool allows for the efficient diagnosis of connectivity issues on employees' home networks, no matter where they are working from. To get started, employees simply install the Signifi Agent on their Mac or Windows device, specify their current location, and run a few commands to check their network configuration. Once the initial scans are performed, the Signifi Agent will automatically conduct daily network assessments, allowing IT teams to detect and resolve potential issues before they develop into major concerns, which ultimately creates a smoother remote work experience. This proactive methodology not only conserves valuable time but also significantly boosts employee satisfaction and productivity, transforming the way remote work challenges are managed. With such an effective system in place, IT departments can focus on more strategic initiatives while ensuring that their workforce remains connected and efficient.

What is RouteThis?

Our platform provides both agents and customers with automated diagnostics for home networks, coupled with easy-to-follow troubleshooting instructions, so they can identify the root cause of WiFi connectivity issues and resolve them on their first attempt. The RouteThis Discovery App leverages the user's mobile device to collect extensive data regarding the setup and conditions of the home network, allowing it to automatically identify the core issues that may lead to WiFi disruptions. Additionally, the RouteThis Dashboard acts as a centralized hub, giving agents instant access to the status of the customer's home network and offering clear directives for addressing the identified problems, which facilitates remote resolution capabilities. Moreover, as part of the RouteThis Discovery App, RouteThis Self-Help provides users with thorough, step-by-step assistance to address specific challenges detected within their home networks, ensuring a more intuitive experience. This combination of features not only boosts operational efficiency but also greatly enhances customer satisfaction by enabling faster resolutions, ultimately leading to a more seamless interaction for all users involved. By integrating these tools, we are committed to reducing the frustration often associated with connectivity issues.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MetaGeek

Date Founded

2005

Company Location

United States

Company Website

www.metageek.com/products/signifi/business/

Company Facts

Organization Name

RouteThis

Date Founded

2013

Company Location

Canada

Company Website

routethis.com/platform/

Categories and Features

Categories and Features

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

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