Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 37 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Heimdal Endpoint Detection and Response (EDR) Reviews & Ratings
    54 Ratings
    Company Website
  • Cynet All-in-One Cybersecurity Platform Reviews & Ratings
    372 Ratings
    Company Website
  • ConnectWise SIEM Reviews & Ratings
    183 Ratings
    Company Website
  • DriveLock Reviews & Ratings
    1 Rating
    Company Website
  • Syncro Reviews & Ratings
    408 Ratings
    Company Website
  • Guardz Reviews & Ratings
    56 Ratings
    Company Website
  • Blumira Reviews & Ratings
    131 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • ThreatLocker Reviews & Ratings
    464 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    23 Ratings
    Company Website

What is SilverSky Managed Security Services?

As cyber threats increasingly evolve and proliferate through new security channels, the level of complexity, expertise, and resources necessary to combat these dangers is also rising significantly. This mounting complexity often leads security teams to feel inundated and challenged in their efforts to stay ahead. For more than twenty years, SilverSky has evolved as a managed security service provider, addressing the security and regulatory needs of small and mid-sized enterprises with clear and cost-effective solutions. Our primary focus is to assist industries that face rigorous regulatory scrutiny. Relying exclusively on perimeter firewalls for monitoring is no longer sufficient; organizations must now manage every point of interaction within their networks. This extensive surveillance includes networks, servers, databases, personnel, and endpoints. A professional Security Operations Center, or SOC as a service, is the most reliable approach to achieve this level of oversight. SilverSky Security Monitoring is committed to managing both perimeter and core security devices, ensuring that businesses not only fulfill but surpass regulatory compliance requirements while bolstering their overall security strength. Our dedication to excellence drives us to continually refine our strategies, enabling us to stay one step ahead of emerging threats and challenges in the cybersecurity landscape. By doing so, we empower our clients to focus on their core business functions with peace of mind.

What is ConnectWise PSA?

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Media

Media

Integrations Supported

AdRem NetCrunch
AlertOps
BeeCastle
BizRatings
BrightGauge
ConnectWise Automate
ConnectWise RMM
Contact Science
Dropsuite
FixFinder
HyAlto
IT Glue
InteGreat Web Services
LogicMonitor
Microsoft 365
SmileBack
SyncMonkey
VARstreet CRM
VIPRE Email Security
bvoip

Integrations Supported

AdRem NetCrunch
AlertOps
BeeCastle
BizRatings
BrightGauge
ConnectWise Automate
ConnectWise RMM
Contact Science
Dropsuite
FixFinder
HyAlto
IT Glue
InteGreat Web Services
LogicMonitor
Microsoft 365
SmileBack
SyncMonkey
VARstreet CRM
VIPRE Email Security
bvoip

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SilverSky

Date Founded

1997

Company Location

United States

Company Website

www.silversky.com/solutions/managed-end-point-detection-response/

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/psa

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

SIEM

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Popular Alternatives

Popular Alternatives

Rev.io PSA Reviews & Ratings

Rev.io PSA

Rev.io