Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Teleprompter Reviews & Ratings
    3 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    14 Ratings
    Company Website
  • BrandMap® 10 Reviews & Ratings
    Company Website
  • Time Tracker by eBillity Reviews & Ratings
    3,436 Ratings
    Company Website
  • Jobma Reviews & Ratings
    258 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • Gradelink SIS Reviews & Ratings
    890 Ratings
    Company Website
  • Canditech Reviews & Ratings
    104 Ratings
    Company Website

What is SimpleVideo?

When professionals are in search of an effective way to embed video recordings in scenarios like interviews, educational sessions, or interrogations, they need a solution that integrates smoothly into their workflows, provides high-definition video quality, and is easy to navigate. Enter SimpleVideo! Advanced Software: The innovative design of SimpleVideo's software is state-of-the-art and reliable, guaranteeing its long-term effectiveness and support. High-Quality Hardware: Equipped with industry-standard HD cameras and exceptional microphones, it captures every detail with remarkable clarity. Hassle-Free Installation: You can either set it up independently or work with our expert team for guidance. Our approach to project management emphasizes efficiency, resulting in fewer meetings and greater overall productivity. Moreover, our clients enjoy continuous support, ensuring they can maximize the benefits of the system well beyond the initial installation phase. This commitment to service enhances user experience and fosters a lasting partnership.

What is GrowthDot Video Reply?

Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction. With the Video Reply feature, you can easily record videos from within Zendesk tickets or select from a specially curated library available in the app. Leverage video to create informative tutorials that thoroughly explain the necessary steps to resolve customer inquiries effectively. You can also save your recorded videos in the library for convenient future reference. In addition, requesting videos from customers can provide you with valuable insights into their specific concerns and needs. Organizing your video content with tags allows for straightforward retrieval and classification. Moreover, you can personalize video page previews for your recipients, fostering a more engaging and customized communication experience that resonates with customers. This innovative approach not only enhances interactions but also serves to strengthen the overall relationship between support teams and customers.

Media

No images available

Media

No images available

Integrations Supported

Zendesk

Integrations Supported

Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$27 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SimpleVideo

Date Founded

2022

Company Location

United States

Company Website

www.simplevideo.io

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

Popular Alternatives

Popular Alternatives

liteCam Reviews & Ratings

liteCam

RSUPPORT Co. Ltd.
Soapbox Reviews & Ratings

Soapbox

Wistia