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What is Simplii?

Simplii's click-to-call feature enables a smooth shift from browsing the web to making phone calls with just one click. When this feature is in use, any phone number shown in your Chrome browser becomes instantly clickable. Moreover, our Fusion extension guarantees that incoming calls will show up on any active tab in your Chrome browser. With the Screen Pops functionality, you can easily answer or decline calls, send text replies, and manage call transfers or holds directly from your screen. Additionally, you have the option to record notes and contact information within the Screen Pop, which will be automatically saved to your contacts. When you integrate this with a Simplii CRM, all important data such as call history, recordings, SMS conversations, call outcomes, and notes are logged in real-time, ensuring seamless synchronization with your CRM. By simply linking your CRM account to Fusion, you can watch as the logs are updated automatically, significantly improving your workflow and communication effectiveness. This integration not only simplifies your calling experience but also guarantees that every interaction is thoroughly documented, making it easier to refer back to past communications and maintain a detailed record of your engagements. As a result, users can optimize their productivity and enhance their overall customer service experience.

What is Cisco Webex Calling?

Discover a dynamic cloud-based phone solution specifically designed for businesses with Webex Calling, enabling you to effortlessly make and receive calls on any device from nearly any location, simplifying the challenges of conventional phone systems. This service is crafted to foster your business's expansion by allowing calls from your business number and providing access to a wide range of powerful cloud calling functionalities. Eliminate the costs that come with physical phone equipment; instead, manage all aspects of your services, users, and security from a single intuitive platform. Webex Calling places a strong emphasis on security, ensuring your communications are protected without requiring frequent updates or maintenance. Experience the convenience of making calls with extension numbers, direct inward dialing (DID), email-style directory URIs, or by using directory-based dialing methods. With an array of features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer abilities, you’ll always be prepared for important calls. This modern communication solution not only boosts productivity but also empowers teams to maintain connectivity regardless of their physical location, enhancing collaboration in today’s fast-paced work environment. Ultimately, it represents a significant advancement in how businesses approach their communication needs.

Media

Media

Integrations Supported

Salesforce
ActiveCampaign
Calero
Cisco Webex
Gong
HubSpot Customer Platform
Insightly
Jira
MOS Chorus
MiaRec
Microsoft Dynamics 365
Microsoft Teams
Odoo
QuickBooks Online
Shift
Teamstack
WHMCS
Zoho CRM
eAgent Solutions

Integrations Supported

Salesforce
ActiveCampaign
Calero
Cisco Webex
Gong
HubSpot Customer Platform
Insightly
Jira
MOS Chorus
MiaRec
Microsoft Dynamics 365
Microsoft Teams
Odoo
QuickBooks Online
Shift
Teamstack
WHMCS
Zoho CRM
eAgent Solutions

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simplii

Date Founded

2017

Company Location

United States

Company Website

www.simplii.net

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/suite/enterprise-cloud-calling.html

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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