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What is Simplr?

Navigating the right level of customer support has grown more challenging over time. Simplr presents a dynamic solution where you are billed only for the support services you actually use, avoiding the pitfalls of estimated needs. Our customer service is available 24/7 and can swiftly adapt to your requirements, effectively replicating the performance of your most skilled agents. With a flexible outsourcing model, you only pay for successful interactions, thereby removing expenses tied to downtime or inefficiency. Experience round-the-clock support that can shift in response to your demands in an instant. Our team comprises exceptional individuals who surpass the typical standards of contact center staff. By leveraging advanced technology, we capture the best qualities of your top performers to ensure that each customer inquiry is handled with the utmost care. Additionally, we benefit from the backing of Asurion, the leading provider of technology protection and support worldwide, which guarantees Simplr enjoys strong financial backing, superior data security, and extensive enterprise-level customer service capabilities. Simplr empowers you to refine your customer support approach, allowing you to concentrate on providing an outstanding experience for your clients while ensuring that every interaction is optimized. Ultimately, our unique model not only enhances efficiency but also fosters customer satisfaction, creating a win-win scenario for both your business and your customers.

What is Azure Managed Instance for Apache Cassandra?

Effectively oversee crucial workloads at scale with Azure Managed Instance for Apache Cassandra, all while keeping expenditures under control. Adjust effortlessly to changes in demand through diverse resource allocation strategies and data replication techniques. Ensure continuous business functionality with a scalable solution that provides zero downtime in both cloud and hybrid configurations. Speed up your application development by leveraging familiar tools and programming languages that are compatible with Cassandra. Relieve yourself of the complexities of infrastructure management while upholding strong security protocols. Run your workloads on a thoroughly managed and secure platform that streamlines processes through automated repairs, updates, and patches. Improve the durability and resilience of your database with capabilities such as automatic backups and extensive disaster recovery measures. Benefit from the flexibility and control over your hardware setup by utilizing turnkey scaling services and hybrid deployment options. An instance-based pricing model allows you to tailor the number of CPU cores, select virtual machine SKUs, and define memory and disk space needs, further optimizing your resource allocation. This adaptability guarantees that your scaling requirements are addressed precisely as your business grows and changes, allowing you to remain competitive in a dynamic marketplace. With a focus on innovation and efficiency, you can confidently navigate your business's future challenges.

Media

Media

Integrations Supported

Apache Cassandra
Azure Marketplace
Microsoft Azure
ShipBob

Integrations Supported

Apache Cassandra
Azure Marketplace
Microsoft Azure
ShipBob

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.911 per hour
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Asurion

Date Founded

1994

Company Location

United States

Company Website

www.simplr.ai/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/managed-instance-apache-cassandra/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

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