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What is Simplr?

Navigating the right level of customer support has grown more challenging over time. Simplr presents a dynamic solution where you are billed only for the support services you actually use, avoiding the pitfalls of estimated needs. Our customer service is available 24/7 and can swiftly adapt to your requirements, effectively replicating the performance of your most skilled agents. With a flexible outsourcing model, you only pay for successful interactions, thereby removing expenses tied to downtime or inefficiency. Experience round-the-clock support that can shift in response to your demands in an instant. Our team comprises exceptional individuals who surpass the typical standards of contact center staff. By leveraging advanced technology, we capture the best qualities of your top performers to ensure that each customer inquiry is handled with the utmost care. Additionally, we benefit from the backing of Asurion, the leading provider of technology protection and support worldwide, which guarantees Simplr enjoys strong financial backing, superior data security, and extensive enterprise-level customer service capabilities. Simplr empowers you to refine your customer support approach, allowing you to concentrate on providing an outstanding experience for your clients while ensuring that every interaction is optimized. Ultimately, our unique model not only enhances efficiency but also fosters customer satisfaction, creating a win-win scenario for both your business and your customers.

What is IBM InfoSphere Data Replication?

IBM® InfoSphere® Data Replication features a log-based change data capture capability that upholds transactional integrity, a critical aspect for extensive big data integration, consolidation, warehousing, and analytical projects. This solution empowers users with the flexibility to effortlessly replicate data across a variety of diverse sources and targets. Furthermore, it supports seamless migrations and upgrades without downtime, enhancing its value significantly. In case of any disruptions, IBM InfoSphere Data Replication guarantees ongoing availability, enabling rapid shifts of workloads to remote database replicas in mere seconds, as opposed to hours. By joining the beta program, you can gain early access to the cutting-edge functionalities for on-premises-to-cloud and cloud-to-cloud data replication. Engaging in this program allows you to learn about the qualifications that would make you an excellent candidate for beta testing, as well as the advantages you could receive. Seize the chance to enroll in the exclusive IBM Data Replication beta program and collaborate with us to influence the future development of this innovative product. Your input will play an essential role in enhancing these new features, and together, we can ensure that the final product meets the highest standards of functionality and reliability.

Media

Media

Integrations Supported

GigaSpaces
IBM InfoSphere Data Architect
ShipBob

Integrations Supported

GigaSpaces
IBM InfoSphere Data Architect
ShipBob

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Asurion

Date Founded

1994

Company Location

United States

Company Website

www.simplr.ai/

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/infosphere-data-replication

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Data Replication

Asynchronous Data Replication
Automated Data Retention
Continuous Replication
Cross-Platform Replication
Dashboard
Instant Failover
Orchestration
Remote Database Replication
Reporting / Analytics
Simulation / Testing
Synchronous Data Replication

Database Backup

Automatic Backup
Backup Locations
Backup Scope Settings
Differential Backup
Filegroup Backup
Full Backup
Incremental Backup
Manual Backup
Multiple Backups

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