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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is Sistem Otel PMS?
The hotel's website seamlessly integrates with the system, allowing for real-time synchronization of room availability with the booking engine and enabling automatic reservation downloads. The Sistem Otel PMS safeguards financial transactions by restricting deletions, permitting only cancellations or reversals, which consistently boosts the software's reliability. Every significant transaction is carefully logged, capturing any changes or cancellations along with timestamps and user IDs for accountability. Central Integration continuously monitors the primary system and keeps detailed records of phone interactions. Additionally, guest identification details are automatically submitted to local authorities, fulfilling the requirements of both police and gendarmerie. During the check-in process, room keys are generated without delay and are canceled upon check-out, providing a seamless experience for guests. Moreover, all financial activities are readily reportable, complemented by full integration with the Channel Manager, which updates availability across various platforms while also automatically retrieving bookings. This comprehensive integration not only optimizes operational efficiency but also significantly enhances the overall guest experience through well-structured and documented procedures. Ultimately, the system's ability to maintain accurate records and streamline processes contributes to a higher standard of service excellence.
What is Optima PMS?
Optima PMS is a robust software solution tailored to optimize hotel management while boosting revenue. This cutting-edge platform enables users to oversee various aspects such as pricing tactics, yield management, and calendar operations, effectively addressing all areas of hotel management. With its integrated Booking Engine, users can easily modify rates and discounts right within Optima PMS, guaranteeing a superior experience for guests. Moreover, the system supports smooth integrations with numerous partners and service providers, ensuring compatibility with leading online travel agencies (OTAs), meta-search engines, business intelligence tools, email marketing platforms, payment gateways, and more. To streamline guest communication and address inquiries swiftly, the software compiles all incoming messages onto a single interface, allowing for prompt data evaluation and immediate responses. In addition, the customer relations feature monitors guest interactions from booking through check-out, fostering a tailored service approach that enhances hospitality. This comprehensive strategy not only boosts operational productivity but also greatly elevates guest satisfaction and fosters loyalty among patrons. Ultimately, Optima PMS stands out as an essential tool for hotels aiming to thrive in a competitive market.
Integrations Supported
trivago
API Availability
Has API
API Availability
Has API
Pricing Information
$10.00/month
Free Trial Offered?
Free Version
Pricing Information
$2000 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Arpies Yazilim
Date Founded
2005
Company Location
Turkey
Company Website
www.sistemhotelsoftware.com
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
silverbyte.com/optima-solutions/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental