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What is Sistrade Print Quality Control?

Sistrade® Quality Control is intended to monitor the quality at every phase of production, starting with evaluating raw materials and continuing through to semi-finished and final products. By implementing a robust quality and process control strategy, businesses can greatly lower their total production costs. This system allows users to examine all operational processes and pinpoint the person responsible for each task. Inspections carried out by qualified personnel for specific products are recorded within the application, which also automatically assigns the required actions based on these inspections. When there are doubts regarding compliance or quality, users can perform inspections or tests on selected materials utilizing designated equipment. Moreover, the traceability feature assists quality managers in tracking the inspections and tests that were performed, which is crucial for determining the root cause of any problems. The calibration functionality further allows users to document all calibration efforts conducted on equipment, ensuring that all instruments are operating properly and upholding high standards. This all-encompassing method to quality control not only fosters a sense of accountability but also drives continuous improvement within the organization. Ultimately, this systematic approach ensures that quality remains a top priority throughout the production process.

What is OptiOp?

The first step involves measurement, where it is noted that clients often evaluate the customer service delivered by their teams through methods such as listening to phone calls, scrutinizing chat interactions, or examining posts on social media platforms like Twitter and Facebook. Nevertheless, the findings are typically recorded in spreadsheets, which can lead to a scenario where, after several weeks, deriving valuable insights becomes so labor-intensive that the quality program suffers. OptiOp streamlines this process by allowing users to easily formulate and update evaluation forms, perform quick assessments across different skills and communication channels, offer feedback during employee meetings, and monitor action items effectively. It also tracks the duration taken to provide feedback and ensures that employees confirm receipt of that feedback. Moreover, users can take advantage of the chatbot feature to request a demo of the service, making the process even more user-friendly. Beyond basic measurements, the benefits of OptiOp are extensive—consistent implementation of both assessment and feedback is vital, which is why OptiOp promotes efficient calibration sessions that bring your evaluation or quality assurance team together for enhanced collaboration and superior results. This holistic approach not only elevates service quality but also nurtures a culture of ongoing improvement within your organization, ultimately leading to better customer satisfaction and loyalty.

Media

Media

Integrations Supported

Facebook
X (Twitter)

Integrations Supported

Facebook
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SisTrade

Company Website

www.sistrade.com/en/solutions/sistrade-features/quality-control/

Company Facts

Organization Name

At the touch of a button

Date Founded

2013

Company Location

United Kingdom

Company Website

www.optiop.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

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