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features
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What is SkyScraper?

SkyScraper® XM is a groundbreaking solution for data broadcasting that facilitates the distribution of both public and private digital content, alongside NRT applications, within ATSC 3.0, ATSC 1.0, and mixed network environments. This innovative system allows television broadcasters, companies, and various organizations to successfully connect with their target audiences, boost revenue channels, and tackle connectivity issues. Integrated with GuideBuilder® XM, SkyScraper XM streamlines the datacasting process by enabling users to effortlessly upload and encode their data files and applications, which can then be broadcast to standard-compliant receivers. Not only does SkyScraper XM provide the capability to manage data files, but it also allows for the supervision of data transmission and reception, among other useful features. Additionally, this platform supports a variety of applications, including datacasting for vehicles, issuing alerts for emergency responders, and enabling remote education initiatives. By offering a high level of flexibility and adaptability, SkyScraper XM fully harnesses the capabilities of ATSC 3.0 datacasting while ensuring compatibility with older ATSC 1.0 systems, making it a smart, future-proof choice for organizations eager to broaden their broadcasting functionalities. In a time when effective communication and information transfer are crucial, SkyScraper XM emerges as an essential asset for contemporary content distribution, providing powerful tools that help organizations thrive in a competitive landscape.

What is Geomant Wallboard?

Real-time and historical performance management solutions specifically designed for wallboards and agent desktops are crucial in today's call centers. By converting data into actionable insights, organizations can enhance their operational efficiency significantly. Optimizing workforce management is essential, as it empowers agents to be well-informed and self-managing in their roles. This strategy not only improves the overall customer experience but also delivers real-time performance metrics to adjust to changing demands effectively. Aligning all team members promotes a collaborative environment centered around providing outstanding service to customers. Whether agents are working remotely or in-office, a unified experience is essential for success. Achieving your operational objectives has never been more effective! Geomant Wallboard solutions excel at consolidating and displaying data from various sources. With certified connectors and extensive experience with multiple CRM platforms, we simplify processes for all stakeholders involved. Decision-makers are equipped with vital metrics across different platforms, offering a holistic view of operations. Furthermore, by granting your management team mobile access, they can effortlessly monitor business performance from any location, ensuring they stay connected and informed at all times. This enhanced level of accessibility revolutionizes management interactions with their teams and significantly boosts overall performance, paving the way for continued growth and success.

Media

Media

Integrations Supported

Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Skype

Integrations Supported

Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Triveni Digital

Company Website

www.trivenidigital.com/products/skyscraper-xm-atsc3.0-datacasting-system.php

Company Facts

Organization Name

Geomant

Date Founded

1984

Company Location

United Kingdom

Company Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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