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What is SmartDX?

SmartDX revolutionizes the way organizations track and identify individual audience members from their very first interaction, allowing for the detailed mapping of their experiences across multiple devices and fostering contextual omnichannel engagements while attributing conversions at an exceptionally personalized segment-of-one level. This groundbreaking solution serves as a powerful substitute for conventional cookies, effectively minimizing delays in contextual responses and removing obstacles within customer journeys. It captures distinctive insights tied to individual experiences and various audience characteristics, such as device type, channel engagement, conversion metrics, promotional offers, and both implicit and explicit behavioral insights right at the moment of interaction and across different touchpoints. Additionally, SmartDX effectively differentiates between known and unknown users, addressing the challenge of multiple digital identities for each audience member across various channels. Through the use of progressive profiling during interactions, it consistently enhances existing audience profiles, laying the groundwork for personalized communications and bespoke audience experiences. Furthermore, it guarantees fluid transitions throughout omnichannel interactions, resulting in seamless journeys that are informed by previous engagements and individual preferences. Ultimately, this comprehensive approach leads to a marketing strategy that is not only more personalized but also significantly more effective, ensuring that it resonates deeply with each audience member on a personal level. By focusing on creating a tailored experience, businesses can build stronger relationships with their audiences.

What is Converge?

Converge assists e-commerce companies in improving their advertising efficiency and achieving accurate attribution by implementing advanced tracking techniques. Through the use of server-side conversion tracking, advertising platforms can successfully connect with potential clients. Moreover, event enrichment assures that all recorded activities on your website encompass the widest array of parameters available. In contrast to conventional methods that depend on external pixels, the in-platform reporting provided by Converge delivers precise tracking information. This innovative system also enables the tracking of various types of transactions, such as subscriptions, point-of-sale purchases, upsell transactions, and more, going beyond typical website interactions. Additionally, it includes automatic tracking of all key events, capturing even the unique steps involved in the checkout process. By adopting this all-encompassing strategy, businesses are empowered to make well-informed decisions and fine-tune their marketing approaches effectively. Ultimately, the enhanced insights gained from these comprehensive tracking methods can lead to improved customer engagement and higher conversion rates.

Media

Media

Integrations Supported

Aircall
Attentive
BigCommerce
Bold Subscriptions
Google Ads
Gorgias
HubSpot CRM
Klaviyo
Loop Subscriptions
Magento
Octane AI
Resulticks
Revcontent
Salesforce
Shopify
Skio
Taboola
WooCommerce
X (Twitter)
Zipify

Integrations Supported

Aircall
Attentive
BigCommerce
Bold Subscriptions
Google Ads
Gorgias
HubSpot CRM
Klaviyo
Loop Subscriptions
Magento
Octane AI
Resulticks
Revcontent
Salesforce
Shopify
Skio
Taboola
WooCommerce
X (Twitter)
Zipify

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartDX

Date Founded

2021

Company Location

Singapore

Company Website

www.smartdx.co

Company Facts

Organization Name

Converge

Company Website

www.runconverge.com

Categories and Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

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