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What is SmartQ-IVR?

SmartQ-IVR VoIPâ„¢ is widely adopted by educational institutions, market research companies, clinical research organizations (CROs), political polling firms, and leading Fortune 500 companies. This adaptable platform supports universities in conducting studies on behavioral health, aids market analysts in collecting consumer insights, assists CROs with managing participants and randomization processes, and facilitates effective data collection for political surveys and large enterprises. It streamlines the data-gathering process through customizable surveys that incorporate branching logic, scoring mechanisms, progress tracking, and automated email alerts. Users can collect data efficiently using only SmartQ-IVR VoIP and a regular phone, eliminating the need for specialized training or programming expertise. The intuitive "point-and-click" interface allows for rapid survey creation and adjustments while requiring minimal technological resources. Furthermore, TeleSage SmartQ VoIP presents a more budget-friendly alternative to traditional, high-cost interactive voice response (IVR) solutions, thus broadening its accessibility to a larger audience. The combination of cost-effectiveness and robust functionality makes SmartQ-IVR VoIPâ„¢ a favored option for data collection across numerous sectors, enhancing the overall efficiency of research initiatives. Overall, it represents a significant advancement in how organizations gather and analyze data.

What is Pulse For Good?

By installing Pulse Physical kiosks within your facility, you will have access to a physical kiosk that allows your clients to easily and consistently share their feedback. This innovative approach removes the burden of dedicating resources for interviews, paper surveys, or managing extensive spreadsheets. Moreover, you can expand your outreach through online surveys; the Pulse survey can be sent digitally, enhancing communication with clients via email and outreach groups. The integrated data dashboard is designed for efficient trend analysis, as each survey is automatically compiled into it, allowing you to filter and manipulate the data according to your preferences. You can monitor trends and pinpoint anomalies in real-time, enabling you to respond proactively and make informed decisions. Sharing your insights is simple; you can print, download, and distribute the data with just a click, ensuring timely access for relevant parties. Additionally, you will receive weekly email updates that keep key stakeholders informed about the latest findings and developments. This all-encompassing setup not only simplifies the feedback process but also significantly boosts your responsiveness to client needs while fostering a culture of continuous improvement. Consequently, you can enhance client satisfaction and loyalty through a more engaged and informed approach to their feedback.

Media

Media

Integrations Supported

Quickwork

Integrations Supported

Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$5000 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleSage

Company Location

United States

Company Website

telesage.com/smartq-ivr/

Company Facts

Organization Name

Pulse For Good

Date Founded

2017

Company Location

United States

Company Website

www.pulseforgood.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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