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What is SmartTask?

Stay connected with your team on the go by utilizing SmartTask's mobile app! This platform allows you to assign tasks, leave feedback, and receive updates on the tasks you are overseeing. You can enrich your tasks by adding customized details through fields like Dropdowns, Text, Numbers, or Dates. The Tasklist view is particularly popular for managing spontaneous tasks alongside custom fields and timelines. Additionally, the Activity view offers a detailed history of task changes, showing who made edits and when they occurred. Commenting on tasks requires the activation of the Comment Only feature, enabling users to ask questions or share extra information within task discussions. You can also estimate time for each task, and these estimates will be totaled to assist in budgeting for the entire project. Filtering data across different projects is straightforward, and you can save your favorite filters for easy access later. The calendar view provides an organized look at approaching deadlines and key events. Moreover, external collaborators such as clients, vendors, and third-party contacts can be invited to participate seamlessly. The tasklist can be customized using various filtering options, creating a personalized view of your project management. These features not only promote effective communication but also significantly boost productivity for your team. By leveraging SmartTask's capabilities, you can ensure that everyone stays aligned and informed throughout the project's lifecycle.

What is BigHand Workflow Management?

BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.

Media

Media

Integrations Supported

Easyflow
Integrately
KonnectzIT
Make
NetDocuments
Pabbly Connect
Stackreaction
Vergic Engage
iManage

Integrations Supported

Easyflow
Integrately
KonnectzIT
Make
NetDocuments
Pabbly Connect
Stackreaction
Vergic Engage
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softronics

Date Founded

2016

Company Location

India

Company Website

www.smarttask.io

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/workflow-management/

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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