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What is SnapCell?

Bid farewell to irrelevant emails and missed opportunities. With SnapCell, your team can cultivate connections with clients and boost sales effectively. As the premier software for car dealerships, SnapCell recognizes the growing trend of consumers utilizing video to explore products and interact with others. This cutting-edge automotive video solution empowers dealers to establish trust with customers and engage them without the need for face-to-face meetings. Videos can be produced swiftly and dispatched to clients through SMS or email, enhancing communication. SnapCell stands out as a robust video tool for auto dealers, enabling the creation of high-quality videos, dynamic virtual test drives, and captivating technician clips. Additionally, it facilitates live, interactive conversations with customers, revolutionizing the way dealerships operate. With SnapCell, you can transform your customer engagement strategy and ensure that no lead goes unnoticed.

What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buyingâ„¢, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Media

Media

Integrations Supported

AutoSweet
Boost.ai
Conectys
DataParser
Datto RMM
Dealer.com
DealerSocket
LivePerson
Marchex
Rebotify
Salesforce
VinSolutions Connect CRM
Xplenty
eKomi

Integrations Supported

AutoSweet
Boost.ai
Conectys
DataParser
Datto RMM
Dealer.com
DealerSocket
LivePerson
Marchex
Rebotify
Salesforce
VinSolutions Connect CRM
Xplenty
eKomi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SnapCell

Date Founded

2016

Company Location

United States

Company Website

snapcell.us.com

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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