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What is Social Places?

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

What is BrightLocal?

BrightLocal simplifies the process of local advertising with its comprehensive platform designed for small to medium-sized businesses, SEO professionals, and companies with multiple locations, providing essential tools for effective local search optimization. The Reputation Manager feature allows users to monitor, enhance, and reply to reviews all from a single dashboard. - The Local SEO Audit tool enables you to evaluate your search engine rankings and visualize what success entails. - The Citation Tracker helps identify duplicate listings and reveals where your business is currently featured online. In addition to these features, BrightLocal provides citation building services to ensure your business is visible on the most relevant online platforms. You can explore BrightLocal’s offerings for free, with no credit card required, and experience tangible results within just 14 days, making it a risk-free option for businesses looking to boost their local online presence.

Media

Media

Integrations Supported

Facebook
X (Twitter)
AgencyAnalytics
Apple Maps
Bing Maps
Desktop.com
Google
Google Analytics
HERE
Instagram
Shift
Tripadvisor
Trustist
Trustpilot
WhatsApp

Integrations Supported

Facebook
X (Twitter)
AgencyAnalytics
Apple Maps
Bing Maps
Desktop.com
Google
Google Analytics
HERE
Instagram
Shift
Tripadvisor
Trustist
Trustpilot
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Based on Location Count
Free Trial Offered?
Free Version

Pricing Information

$29.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Places

Date Founded

2015

Company Location

South Africa

Company Website

socialplaces.io

Company Facts

Organization Name

BrightLocal

Date Founded

2009

Company Location

United Kingdom

Company Website

www.brightlocal.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

SEO

A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management

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