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What is Social Places?
An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.
What is SinglePlatform?
In today's digital age, consumers are turning to the internet more than ever to influence their dining decisions, with a remarkable 93% of them reviewing online menus prior to making a choice. Additionally, 75% of people rely on search engine results to help narrow down their restaurant selections, while an impressive 92% invest time in reading online reviews. Furthermore, among those searching locally, about 70% are inclined to visit a restaurant within an hour of their search, highlighting the importance of an online presence in attracting customers. Thus, it is clear that establishing a robust digital footprint is essential for any restaurant aiming to draw in diners. To maximize visibility, consider utilizing SinglePlatform’s broad network to ensure that your menu and vital information are effectively showcased across various platforms. Moreover, enhance audience engagement by planning social media posts that highlight your specials, promotions, events, witty commentary, and enticing images that reflect your restaurant's character. Additionally, stay attuned to public sentiment by using our Review Monitoring tool, which will enable you to recognize your restaurant's strengths and discover opportunities for improvement. By regularly tracking customer feedback, you can consistently refine and elevate the dining experience you provide to your guests. This proactive approach not only boosts your restaurant's reputation but also fosters long-term loyalty among patrons.
Integrations Supported
Facebook
Tripadvisor
Apple Maps
Bing Maps
Foursquare
Google
Google Business Profile
HERE
Instagram
Lightspeed Restaurant
Integrations Supported
Facebook
Tripadvisor
Apple Maps
Bing Maps
Foursquare
Google
Google Business Profile
HERE
Instagram
Lightspeed Restaurant
API Availability
Has API
API Availability
Has API
Pricing Information
Based on Location Count
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Social Places
Date Founded
2015
Company Location
South Africa
Company Website
socialplaces.io
Company Facts
Organization Name
Tripadvisor
Company Location
United States
Company Website
www.singleplatform.com
Categories and Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Store Locator
Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label
Categories and Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling