Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ConnectWise Automate Reviews & Ratings
    495 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • Inuvika OVD Enterprise Reviews & Ratings
    40 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • TruGrid Reviews & Ratings
    64 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    123 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    459 Ratings
    Company Website
  • V2 Cloud Reviews & Ratings
    254 Ratings
    Company Website
  • Heimdal Endpoint Detection and Response (EDR) Reviews & Ratings
    54 Ratings
    Company Website

What is Softchoice?

The VMware Enterprise Licensing Agreement (ELA) simplifies the process of managing software assets for VMware, ensuring that you get the most out of your investments. Even the most proficient IT departments often face difficulties when it comes to acquiring, deploying, and managing thousands of VMware assets, while the intricate nature of negotiations and renewals adds an extra layer of complexity. Without a solid understanding of VMware's licensing offerings, terms, and conditions, organizations risk overspending and may struggle to maintain compliance. A VMware ELA alleviates these challenges by streamlining licensing processes and reducing expenses, providing extensive coverage with three-year terms that allow IT teams to prioritize strategic initiatives instead of getting caught up in licensing hurdles. Collaborating with Softchoice ensures that your organization maximizes its ELA benefits. Improving your software asset management practices is crucial to fully utilizing your VMware resources, making enterprise software agreements a more cost-effective option for acquiring the technologies that propel your business forward. In the long run, a well-organized SAM strategy can lead to noticeable enhancements in both operational efficiency and overall cost savings, ultimately fostering a more agile and responsive IT environment. By focusing on these strategic improvements, organizations can better navigate the complexities of their software landscape.

What is ExpressConnect?

Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.

Media

Media

Integrations Supported

CortexDecoder
Datadog
Google Cloud Security Command Center
HPE OneView
HackGuard
IronDefense
Nagios Core
Omnissa Horizon 8
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Windows Autopilot
Workspace ONE
ZENworks Asset Management
Zabbix
Zenoss
Zmanda

Integrations Supported

CortexDecoder
Datadog
Google Cloud Security Command Center
HPE OneView
HackGuard
IronDefense
Nagios Core
Omnissa Horizon 8
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Windows Autopilot
Workspace ONE
ZENworks Asset Management
Zabbix
Zenoss
Zmanda

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softchoice

Date Founded

1989

Company Location

Canada

Company Website

softchoice.com

Company Facts

Organization Name

Service Express

Date Founded

1993

Company Location

United States

Company Website

serviceexpress.com/expressconnect/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Popular Alternatives

Popular Alternatives