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What is Sogolytics?

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

What is Poll Everywhere?

Easily engage with your audience in hybrid work settings by leveraging tools like live online polls, surveys, Q&As, quizzes, and word clouds, which promote both hybrid teamwork and inclusive dialogues. You can experience instant visual feedback from employees through a diverse array of interactive activities, enabling you to gauge engagement, respond to input, and determine future actions. Organizing your content becomes more efficient with customizable folders and a navigation system designed to fit your team's unique workflows. The Poll Everywhere application, compatible with PowerPoint, Keynote, or Google Slides, allows for seamless integration of polls into your existing presentations with minimal effort. With a user base exceeding 4 million, Poll Everywhere places a high priority on data security, reassuring users that their information remains safeguarded. Our dedication to robust security is a cornerstone of our mission and standing in the market. Now, you can access all the functionalities of Poll Everywhere directly within Webex, making it possible to engage your audience, collect feedback, and show live results all in one unified location, regardless of your work setting. This integration enhances the interactive experience, leading to stronger connections and significant conversations among team members, ultimately fostering a more productive environment. By utilizing these innovative tools, you can create a more dynamic and responsive communication landscape that benefits everyone involved.

Media

Media

Integrations Supported

Desktop.com
Gmail
Google Analytics
Google Calendar
Google Drive
Google Slides
HubSpot CRM
Mailchimp
Marketo
Microsoft Dynamics 365
Microsoft Outlook
Morphic
PowerPoint
Trello
Workday HCM
Wufoo
Zapier
Zendesk
Zoom
eWay-CRM

Integrations Supported

Desktop.com
Gmail
Google Analytics
Google Calendar
Google Drive
Google Slides
HubSpot CRM
Mailchimp
Marketo
Microsoft Dynamics 365
Microsoft Outlook
Morphic
PowerPoint
Trello
Workday HCM
Wufoo
Zapier
Zendesk
Zoom
eWay-CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per year/user
Free Trial Offered?
Free Version

Pricing Information

$120 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sogolytics

Date Founded

2009

Company Location

United States

Company Website

www.sogolytics.com

Company Facts

Organization Name

Poll Everywhere

Date Founded

2008

Company Location

United States

Company Website

www.polleverywhere.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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