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What is Sona?

Transition from obsolete spreadsheets and conventional systems that do not cater to the needs of today’s frontline employees. Tackle the unique obstacles encountered by frontline teams by leveraging technology that empowers every worker to excel. For those on the front lines, this means delivering an app experience that rivals consumer-grade platforms, featuring a shift marketplace for greater flexibility, comprehensive payslips, and efficient communication channels. For organizations dependent on frontline workers, it requires the integration of various outdated tools and processes into a unified platform that combines operations, human resources, finance, and employee well-being. Clients of Sona have witnessed remarkable improvements in team productivity and engagement, alongside significant reductions in both staffing and operational costs. This innovative strategy not only cultivates a more effective workplace but also leads to a more contented workforce, ultimately enhancing overall organizational performance. By prioritizing the needs of frontline employees, organizations can create a sustainable environment that encourages long-term success and employee loyalty.

What is Infor HR Service Delivery?

Infor HR Service Delivery equips organizations of all sizes to maximize their potential with constrained resources. In the contemporary digital HR environment, this advanced multi-tier service platform enables employees to autonomously manage over 70% of their routine inquiries and transactions, thereby lessening the reliance on HR assistance. By cultivating an empowered workforce through an efficient HR self-service system, HR teams can focus their attention on more strategic endeavors. This is especially advantageous during periods of budgetary limitations and workforce shortages, as a user-friendly HR self-service option helps ease the burden on HR departments while ensuring that employees have timely access to vital information and assistance. Explore how Infor’s innovative HR Service Delivery system has offered the Commonwealth of Pennsylvania a cohesive solution to oversee a varied workforce with numerous job classifications, all from a single integrated HR center. This approach not only boosts operational efficiency but also elevates employee satisfaction by providing easy access to essential HR resources, fostering a more engaged and informed workforce. In this way, organizations can navigate challenges more effectively, ensuring a more resilient and adaptive work environment.

Media

Media

Integrations Supported

Yapster

Integrations Supported

Yapster

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sona

Date Founded

2021

Company Location

United Kingdom

Company Website

www.getsona.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/en-gb/products/hr-service-delivery

Categories and Features

Absence Management

Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management

Attendance Tracking

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Payroll

401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

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