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Ratings and Reviews 0 Ratings
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Sonic XML Server™ provides an extensive array of rapid processing, storage, and querying functionalities tailored for XML documents, which play a crucial role in the management of operational data within Sonic ESB. By processing XML messages in their original format, the XML Server guarantees swift performance while avoiding restrictions on the structure of the XML messages. The advent of Extensible Markup Language (XML) represented a major leap forward as it is a flexible data format that functions independently of specific hardware and software environments. XML's capacity to share information without being constrained by particular system or application formatting rules renders it an essential technology for facilitating the smooth interchange of various data types. However, this inherent flexibility often requires considerable time and resources to effectively process XML structures. The Sonic XML Server tackles this issue by offering streamlined processing and storage solutions for operational data, which are vital for the successful execution of a service-oriented architecture. In addition to enhancing the efficiency of XML message processing, Sonic XML Server broadens these capabilities within Sonic ESB through its built-in native query, storage, and processing services, significantly boosting overall system performance. As a result, users can enjoy a marked increase in both efficiency and effectiveness when handling XML data, ultimately contributing to more robust data management practices. Furthermore, this enhancement fosters a more responsive and agile environment for businesses that depend on timely data access and processing.
What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Progress Technologies
Date Founded
2012
Company Location
Russia
Company Website
www.progress-tech.ru/products/sonic/xml
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging