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What is SourseAI?

At SourseAI, we believe that creating a sustainable competitive advantage relies not on intuition, but on strategic, data-informed decisions. Our decision intelligence platform, Atlas, is designed to improve the decision-making processes for subscription-based businesses. It optimizes every aspect of the customer journey, from marketing investments to customer loyalty initiatives, ultimately enhancing crucial performance metrics. The DISC framework serves as the foundation for making data-supported decisions. The effectiveness of decision-making within your organization is dependent on dependable tools, robust processes, and practical insights. SourseAI merges specialized knowledge, industry expertise, and operational skills with custom data science solutions, enabling clients to thrive through data-driven methodologies. This strategy not only fosters outstanding results but also guarantees the continuous application of machine learning for consistent enhancements. By collaborating with your team, we aim to unlock the full capabilities of your data, leading to extraordinary achievements and sustained growth in your business. In this ever-evolving landscape, our dedication remains steadfast in helping you navigate challenges and seize opportunities through the power of data.

What is Oracle Intelligent Advisor?

Oracle Intelligent Advisor equips service agents to deliver precise and customized guidance to each customer. This cutting-edge decision automation solution allows business users to establish rules that guarantee the advice provided is both consistent and straightforward, significantly improving the efficiency and personalization of customer interactions. Customers are empowered to independently address both simple and complex issues. Through the utilization of intelligent online interviews, users obtain tailored advice that fits their unique circumstances. Business users can effortlessly configure this guidance using either a web browser or a desktop development tool, streamlining the process. Moreover, these users can design and manage rules without the need for a programmer's assistance, further enhancing usability. The platform's capability to facilitate the creation and execution of decision-making services directly in a web browser eliminates the necessity for any separate desktop software installation or management. In addition, this solution centralizes distinct application logic, making it easy to disseminate decision-making rules among all relevant parties. By improving service efficiency and promoting collaboration among teams, Oracle Intelligent Advisor ultimately delivers a comprehensive approach to customer service that benefits both agents and customers alike. This ensures a more cohesive and efficient operational environment.

Media

Media

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations Supported

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SourseAI

Date Founded

2019

Company Location

Australia

Company Website

www.sourse.ai/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/service/intelligent-advisor/

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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