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What is Splashtop Business Access?

Accessing computers remotely has become both easy and secure for individuals and teams alike. Now, you can retrieve all your business data and applications from virtually any location, at any time, using any device. Key Features and Advantages * Extensive Device Compatibility – You can remotely connect to your Mac or Windows computer from various devices, including Mac, Windows, or iOS. * Effortless Setup - Just sign up and install the application on your devices to get started! * User-Friendly Interface - The intuitive gestures and menu design provide a seamless experience, including support for multiple display devices. * Exceptional Performance - Utilizing patented streaming technology, it delivers high-quality 3D graphics, HD video, and synchronized audio for a captivating user experience. * Connect from Anywhere – Advanced optimization techniques ensure reliable connections, even when operating over lower bandwidths such as 3G or 4G. * Robust Security - With SSL and AES256-bit encryption support, you can be confident that your sessions remain secure. In today’s digital world, having reliable remote access not only enhances productivity but also ensures that you can work efficiently from any location.

What is LogMeIn Rescue by GoTo?

GoTo's LogMeIn Rescue is an effective and budget-friendly solution for remote support. This robust software enhances the efficiency of support teams and facilitates smooth assistance for users. It boasts essential functionalities like remote control, diagnostics, compatibility across multiple platforms, device configuration, video support, and various integrations and APIs. These features empower help agents and employees to maximize their productivity. Help desk technicians can address issues on inactive devices through tools like system information, scripting, and unattended access. Security remains a paramount concern with remote access software, and Rescue addresses this with HIPAA-compliant multi-factor authentication and advanced 256-bit AES encryption. Additionally, it includes features like permission-based security, single sign-on (SSO), IP login restrictions, and stringent password policies to safeguard your operations effectively. By prioritizing both functionality and security, Rescue offers a comprehensive solution for businesses seeking reliable remote support.

Media

Media

Integrations Supported

Freshdesk
Freshservice
ServiceNow
Active Directory
AuthPoint
Campaign Monitor
ConnectWise Cybersecurity Management
ConnectWise PSA
Datto RMM
HaloPSA
Meltano
NinjaOne
OpenVoice
Password Boss
Salesforce Service Cloud
SolarWinds Service Desk
SuperOps
SysAid
Zendesk

Integrations Supported

Freshdesk
Freshservice
ServiceNow
Active Directory
AuthPoint
Campaign Monitor
ConnectWise Cybersecurity Management
ConnectWise PSA
Datto RMM
HaloPSA
Meltano
NinjaOne
OpenVoice
Password Boss
Salesforce Service Cloud
SolarWinds Service Desk
SuperOps
SysAid
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$60.00/year/user
Free Trial Offered?
Free Version

Pricing Information

$108.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/business

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmeinrescue.com

Categories and Features

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

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