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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is AWS Personal Health Dashboard?

The AWS Personal Health Dashboard is an advanced collection of tools and technologies aimed at monitoring, managing, and optimizing your AWS infrastructure. It notifies users and provides remediation suggestions whenever AWS faces incidents that could impact their services. In contrast to the Service Health Dashboard, which offers a general view of the statuses of AWS services, the Personal Health Dashboard delivers a customized perspective regarding the performance and availability of the AWS services that underpin your resources. This dashboard supplies relevant and timely information, which assists in managing ongoing issues, while also offering proactive alerts to aid in planning for upcoming scheduled tasks. Alerts are triggered by changes in the health status of AWS resources, allowing users to maintain awareness of events and receive guidance to quickly identify and resolve problems. Additionally, the AWS Personal Health Dashboard supports comprehensive access control, permitting users to set permissions based on event metadata, which enhances security and management efficiency. This feature not only bolsters user authorization but also streamlines the overall operational process. Ultimately, such capabilities empower users to ensure that their AWS environments operate at peak performance.

Media

Media

Integrations Supported

AWS Lambda
Amazon CloudWatch
Amazon EC2
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Datadog
Evolven
New Relic
PagerDuty
SAP Store
Splunk Cloud Platform
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

AWS Lambda
Amazon CloudWatch
Amazon EC2
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Datadog
Evolven
New Relic
PagerDuty
SAP Store
Splunk Cloud Platform
Splunk User Behavior Analytics
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Company Facts

Organization Name

Amazon Web Services

Date Founded

2006

Company Location

United States

Company Website

aws.amazon.com/premiumsupport/technology/personal-health-dashboard/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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