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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Arkestro?

Enjoy a seamless sourcing experience that eliminates the necessity for logins or apps, as our platform facilitates one-click sourcing events that are sent straight to your suppliers' inboxes, complemented by real-time predictive insights. Our versatile data model caters to all spending categories, enabling users to source products similarly to how they would in Excel, while also leveraging the advanced features of Arkestro. The predictive anomaly detection function proactively spots and corrects mistakes before they advance to the procurement phase, thereby improving both accuracy and efficiency. Role-based access streamlines project management for sourcing events, guaranteeing that all relevant parties receive prompt updates. By examining supplier behavior, Arkestro fine-tunes sourcing cycles, leading to shorter event durations. Our efficient email-based workflow generates a variety of award scenarios, suitable for sourcing events of any scale or complexity. Supplier quotes frequently suffer from inaccuracies due to data entry and copy-paste errors, complicating the tracking of sourcing processes that often rely on numerous pivot tables. Moreover, new sourcing cycles typically neglect to apply insights from previous supplier quotes, resulting in repeated errors. With our cutting-edge pricing simulator, you can swiftly gather recommendations for your suppliers, motivating them to modify and resubmit their bids for improved results. This holistic strategy not only reduces errors but also significantly boosts overall sourcing efficiency, making the process smoother for all involved. Ultimately, this innovative approach positions you to achieve better financial outcomes while fostering stronger supplier relationships.

Media

Media

Integrations Supported

Ariba Network
BlueCat Gateway
CloudFabrix
Coupa
Cyberint Argos Platform
Evolven
GEP SMART
JAGGAER One
Microsoft Excel
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
Zycus Procure-to-Pay

Integrations Supported

Ariba Network
BlueCat Gateway
CloudFabrix
Coupa
Cyberint Argos Platform
Evolven
GEP SMART
JAGGAER One
Microsoft Excel
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
Zycus Procure-to-Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Company Facts

Organization Name

Arkestro

Date Founded

2016

Company Location

United States

Company Website

arkestro.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Sourcing

Auction Management
Budget Management
Collaboration
Global Sourcing Management
Rfx Management
Spend Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Template Management

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