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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is NXLog?

Achieve unmatched security observability by utilizing valuable insights derived from your logs. Elevate your infrastructure's visibility while enhancing threat prevention through a versatile, multi-platform solution. With compatibility that extends across over 100 operating system versions and more than 120 customizable modules, you can obtain in-depth insights and fortify your overall security framework. Significantly reduce the costs linked to your SIEM solution by effectively addressing noisy and redundant log data. By filtering events, truncating unnecessary fields, and removing duplicates, you can greatly enhance the quality of your logs. Centralize the collection and aggregation of logs from all systems within your organization using a singular, comprehensive tool, simplifying the management of security-related events and speeding up both detection and response times. Furthermore, empower your organization to meet compliance requirements by consolidating specific logs within a SIEM while archiving others for long-term retention. The NXLog Platform serves as an on-premises solution crafted for efficient log management, offering versatile processing capabilities to cater to various needs. This robust tool not only boosts security efficiency but also streamlines the handling of extensive log data, ensuring that your organization remains well-prepared to tackle any security challenges. Ultimately, the integration of this solution can significantly transform your security operations for the better.

Media

Media

Integrations Supported

Apache Tomcat
CENTUM CS
CGI Advantage ERP
Connectria
CyberCAST
Debian
Go
Graylog
Logstash
McAfee Small Business Security
Microsoft 365
Microsoft Sentinel
NGINX
Nagios Log Server
Oracle Solaris
Perl
SAP Cloud Platform
SAP Store
Salesforce
Splunk User Behavior Analytics

Integrations Supported

Apache Tomcat
CENTUM CS
CGI Advantage ERP
Connectria
CyberCAST
Debian
Go
Graylog
Logstash
McAfee Small Business Security
Microsoft 365
Microsoft Sentinel
NGINX
Nagios Log Server
Oracle Solaris
Perl
SAP Cloud Platform
SAP Store
Salesforce
Splunk User Behavior Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Company Facts

Organization Name

NXLog

Date Founded

2014

Company Location

United States

Company Website

nxlog.co

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

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