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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Robust Intelligence?

The Robust Intelligence Platform is expertly crafted to seamlessly fit into your machine learning workflow, effectively reducing the chances of model breakdowns. It detects weaknesses in your model, prevents false data from entering your AI framework, and identifies statistical anomalies such as data drift. A key feature of our testing strategy is a comprehensive assessment that evaluates your model's durability against certain production failures. Through Stress Testing, hundreds of evaluations are conducted to determine how prepared the model is for deployment in real-world applications. The findings from these evaluations facilitate the automatic setup of a customized AI Firewall, which protects the model from specific failure threats it might encounter. Moreover, Continuous Testing operates concurrently in the production environment to carry out these assessments, providing automated root cause analysis that focuses on the underlying reasons for any failures detected. By leveraging all three elements of the Robust Intelligence Platform cohesively, you can uphold the quality of your machine learning operations, guaranteeing not only peak performance but also reliability. This comprehensive strategy boosts model strength and encourages a proactive approach to addressing potential challenges before they become serious problems, ensuring a smoother operational experience.

Media

Media

Integrations Supported

Amazon Redshift
Amazon S3
Amazon SageMaker
Azure Blob Storage
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
DataRobot
Databricks Data Intelligence Platform
Evolven
Google Cloud BigQuery
Google Cloud Storage
H2O.ai
IBM watsonx.data
PyTorch
SAP Store
Snowflake
Splunk User Behavior Analytics
TensorFlow
The Galileo Suite

Integrations Supported

Amazon Redshift
Amazon S3
Amazon SageMaker
Azure Blob Storage
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
DataRobot
Databricks Data Intelligence Platform
Evolven
Google Cloud BigQuery
Google Cloud Storage
H2O.ai
IBM watsonx.data
PyTorch
SAP Store
Snowflake
Splunk User Behavior Analytics
TensorFlow
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Company Facts

Organization Name

Robust Intelligence

Date Founded

2019

Company Location

United States

Company Website

www.robustintelligence.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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