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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Facelift Cloud?

Facelift Cloud emerges as a leading solution in social media management, enabling users to easily publish, promote, monitor, analyze content, and connect with their audience with just a few clicks. It facilitates centralized and efficient management across various platforms, including Facebook, Twitter, Instagram, YouTube, Xing, LinkedIn, and others, positioning it as a top-tier tool used in more than 50 countries. This adaptable platform is tailored for businesses of all sizes and prioritizes data security, ensuring compliance with ISO 27001 and GDPR regulations. Whether your objective is to schedule and distribute social media posts on a grand scale or to assess your content’s performance, our marketing solution is specifically designed to significantly enhance your social media visibility. The intuitive post-creation interface guarantees the generation of high-quality content across all channels, while the unified inbox feature simplifies the management of multiple messages, allowing for organized community interactions. Moreover, Facelift Cloud amplifies your capacity to engage with audiences, ensuring that communication remains both efficient and impactful, ultimately fostering stronger connections with your audience. This makes it an indispensable tool for businesses seeking to optimize their social media strategy effectively.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
Netino
X (Twitter)
Adverity
Automat Conversational Marketing
ConfigPay
Conversionomics
HubSpot Marketing Hub
MARMIND
Marketo
Microsoft Dynamics 365 Marketing
Salesforce Service Cloud
Snapchat
StepFunction
Stripe
Uptempo
WordPress
X Ads (Twitter Ads)

Integrations Supported

Facebook
Instagram
LinkedIn
Netino
X (Twitter)
Adverity
Automat Conversational Marketing
ConfigPay
Conversionomics
HubSpot Marketing Hub
MARMIND
Marketo
Microsoft Dynamics 365 Marketing
Salesforce Service Cloud
Snapchat
StepFunction
Stripe
Uptempo
WordPress
X Ads (Twitter Ads)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Facelift

Date Founded

2011

Company Location

Germany

Company Website

www.facelift-bbt.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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