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What is StatusDashboard?

Streamline customer communication during system outages and maintenance by steering clear of temporary fixes. Instead, deploy a dedicated status dashboard on your platform that automates updates, allowing your teams to focus on resolving issues more effectively. This ensures that customers receive timely information about incidents and planned maintenance in a consistent, professional manner, while also enabling them to choose their preferred notification methods. StatusDashboard provides multiple communication channels, including web and mobile alerts, email, SMS, webhooks, Slack, and Teams, among others. Additionally, you can customize the look of your status dashboard to reflect your company’s branding and specific needs. If you need to differentiate between environments such as production, development, or public/private, it is possible to create multiple dashboards from a single account. For those looking to enhance functionality even further, integrating with the StatusDashboard API allows for advanced capabilities and improved operational efficiency. Ultimately, this comprehensive approach not only enhances communication but also fosters greater trust and satisfaction among your customers. By prioritizing effective communication, your organization can create a more reliable experience for users during critical times.

What is OffsiteStatus?

When your website goes down, where do your users seek information? We provide a reliable solution to ensure they stay updated. Your system status page acts as a crucial resource for your customers during any outages, offering a live overview of your system's performance and reassuring them that the issue is being resolved. Should a problem arise, you can swiftly access your system status admin page or leverage the OffsiteStatus API to disseminate updates effectively. It is advisable to update your status blog every 30-60 minutes until normal operations resume. By establishing a dedicated off-site system status page, you can keep the lines of communication open with all your customers right from the beginning of the issue. Rather than facing a barrage of frustrated emails and phone calls, you will have a clear communication channel to keep everyone informed. Being transparent about downtime fosters trust with your users, ultimately improving their overall experience. Furthermore, integrating your system's Facebook and Twitter accounts into your OffsiteStatus page enhances outreach and engagement with your audience. This proactive strategy not only keeps customers well-informed but also showcases your dedication to transparency and their satisfaction. Such consistent communication not only mitigates frustration but also strengthens relationships with your customer base over time.

Media

Media

Integrations Supported

X (Twitter)
DigitalOcean
Facebook
Google Hangouts
Linode
Microsoft 365
Quickwork
Salesforce
Slack

Integrations Supported

X (Twitter)
DigitalOcean
Facebook
Google Hangouts
Linode
Microsoft 365
Quickwork
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Statusdashboard

Date Founded

2012

Company Website

www.statusdashboard.com

Company Facts

Organization Name

Browshot

Date Founded

2011

Company Location

United States

Company Website

www.offsitestatus.com/tour.html

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Popular Alternatives

Popular Alternatives

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StatusDashboard

Statusdashboard