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What is Stratics Networks?

Envision a single platform that consolidates voice broadcasting, bulk SMS, IVR surveys, and press 1 transfers into one comprehensive solution. With this hosted service, you won’t need to navigate various platforms to complete different tasks, as everything is conveniently available under a simple flat monthly fee without any additional usage charges. You can effectively generate both hot and cold leads from your existing internal non-telemarketing list, or engage with your contacts for follow-up purposes. These tools serve as a robust avenue for communication, ensuring you have all the resources you need at your fingertips. Our dedicated support team is accessible round-the-clock, every day of the week, so you’ll never encounter voicemail when you reach out for assistance. We're always here for emergency calls, even on Christmas and other holidays. Stratics Networks offers top-notch support from 9 AM to 9 PM ET daily and from 10 AM to 7 PM on Saturdays. Imagine being able to speak directly to a knowledgeable representative who recognizes you by name and is ready to assist you promptly! You have the option to start with a free trial or opt for a full unlimited account, and our support line is always available for any inquiries you may have. Our commitment to customer satisfaction sets us apart, ensuring you receive the help you need whenever you need it.

What is My Call Cloud?

My Call Cloud provides a powerful, reliable, and easy-to-use hosted cloud Contact Center Solutions platform. This service enables clients to effectively handle Inbound, Outbound, and Blended calls, whether their agents are located in-house or working remotely. Our partnerships with Call Center Software providers grant access to innovative features such as SMS communication, IVR message blasting with Text-to-Speech capabilities, Facebook messaging, and unique offerings like No-Dial, which allows voicemail delivery to mobile devices without ringing. Furthermore, My Call Cloud's automated dialing technologies are designed to elevate your expectations for contact center software. By optimizing lead management, businesses can streamline their call ratios, achieve sales and marketing objectives, and engage with customers instantly. Additionally, our system incorporates multiple internal do-not-call lists, ensuring adherence to the Telephone Consumer Protection Act. Ultimately, My Call Cloud's advanced cloud call center software stands out as a premier choice for businesses seeking effective communication solutions. In a constantly evolving digital landscape, our commitment to innovation ensures that clients remain ahead of the competition.

Media

Media

Integrations Supported

Contact Center Compliance
Formsite
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
NetSuite
Salesforce
ServiceNow
Sugar Sell
Twilio
Vtiger CRM
Vtiger Help Desk
Wincollect
Zendesk
Zoiper

Integrations Supported

Contact Center Compliance
Formsite
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
NetSuite
Salesforce
ServiceNow
Sugar Sell
Twilio
Vtiger CRM
Vtiger Help Desk
Wincollect
Zendesk
Zoiper

API Availability

Has API

API Availability

Has API

Pricing Information

$159 per month
Free Trial Offered?
Free Version

Pricing Information

$65.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stratics Networks

Date Founded

2009

Company Location

United States

Company Website

straticsnetworks.com

Company Facts

Organization Name

My Call Cloud

Date Founded

2011

Company Location

United States

Company Website

mycallcloud.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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