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What is StriveCloud?

Our innovative solution empowers businesses to enhance user engagement and retention through the integration of gamification elements into their digital platforms. By inspiring the target audience to perform actions that align with strategic objectives, we provide a fully adaptable and scalable gamification framework. Additionally, we can transform existing customer interaction platforms, loyalty initiatives, or enterprise applications into engaging and rewarding experiences through gamification techniques. Today, companies utilize gamification to minimize customer turnover, boost engagement, and foster brand loyalty. Activate a worldwide network of fans, pay attention to the preferences of millennials and younger demographics, and cultivate substantial relationships. Demonstrate return on investment for sponsors—all from a single platform. By understanding your audience better, you can leverage static data to prompt desired responses, facilitate authentic dialogues about your brand, create a sense of urgency in purchases, and ultimately elevate customer loyalty to new heights. Incorporating these strategies can lead to improved overall business outcomes and a more connected customer base.

What is Qualtrics XM for Customer Experience?

Qualtrics’ XM for Customer Experience stands out as the premier marketing platform designed to enhance strategies for customer engagement. This innovative solution is dedicated to assisting businesses in fostering customer loyalty while simultaneously minimizing churn rates. It offers a comprehensive set of tools that enable organizations to assess customer experiences, set benchmarks, forecast trends, and monitor improvements over time. Renowned for its agility, Qualtrics XM Customer Experience simplifies the process for companies to oversee, react to, and elevate every interaction within the customer journey. Furthermore, it empowers organizations to engage in meaningful dialogues with their customers, evaluate their experiences at various touchpoints, and anticipate critical factors that influence satisfaction. By driving actionable insights across the entire organization, Qualtrics for Customer Experience ensures that businesses can adapt and thrive in a competitive landscape. Ultimately, it serves as a vital resource for companies aiming to revolutionize their customer experience initiatives.

Media

Media

Integrations Supported

Salesforce
Decibel
HubSpot CRM
Jira
Jira Work Management
Kapiche
Microsoft Dynamics 365 Business Central
Oracle CRM On Demand
Pipedrive
Quantum Metric
ReviewTrackers
SAP Store
Slack
Tableau
Topbox
Tray.ai
Wufoo
Zapier
Zendesk

Integrations Supported

Salesforce
Decibel
HubSpot CRM
Jira
Jira Work Management
Kapiche
Microsoft Dynamics 365 Business Central
Oracle CRM On Demand
Pipedrive
Quantum Metric
ReviewTrackers
SAP Store
Slack
Tableau
Topbox
Tray.ai
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

StriveCloud

Date Founded

2016

Company Location

Belgium

Company Website

strivecloud.io

Company Facts

Organization Name

Qualtrics

Date Founded

2002

Company Location

United States

Company Website

www.qualtrics.com/frontline/

Categories and Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

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