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What is Sugar Connect?

Sugar Connect seamlessly merges critical customer experience capabilities into the daily email and calendar applications used by Sales and Services teams. This cutting-edge tool guarantees that your CRM, email, and calendar systems remain in sync, eliminating the requirement for manual data input. By connecting your G Suite or Office 365 account with your Sugar platform, you gain immediate access to vital information while interacting with prospects and clients in real-time. Such integration is the most effective way to create genuinely personalized experiences that encourage enduring customer loyalty. With contextual insights about your correspondents readily available within your email platform, you can streamline your communication process. Forget the inconvenience of constantly switching between applications, as the automatic no-touch synchronization simplifies your workflow. Customize your messages using real-time insights that consider both the recipient and the timing of your emails. Moreover, you can easily monitor the status of your accounts, contacts, leads, and opportunities through G Suite or Office 365, thereby significantly boosting your operational efficiency. Ultimately, this integration not only enhances convenience but also empowers you to cultivate robust relationships with your clients, ensuring sustained success in your business endeavors.

What is Intelliverse?

Intelliverse's Open Network (ION) is a cloud-based telephony application platform developed by Intelliverse Labs. Designed with a robust infrastructure, it is capable of managing high traffic volumes while maintaining low latency, thus facilitating swift scalability without sacrificing call quality. Users are empowered to programmatically link their applications to ION, allowing them to both make and receive calls, as well as to utilize a range of telephony features through web service APIs. The platform includes a dedicated Sales Dialer optimized for Salesforce and Microsoft Dynamics CRM, which enhances user engagement in meaningful conversations. Additionally, an Appointment Setting Service is provided to help create a strong sales pipeline filled with qualified prospects and scheduled meetings. An Email Tracker feature is also available, sending real-time notifications when emails are opened and offering insights on the recipient's location for timely follow-ups. Furthermore, a cloud-based Voice Messaging System integrates effortlessly with Hosted PBX and SIP trunking, boosting the operational efficiency of sales teams while also achieving cost savings. This extensive collection of tools not only streamlines communication for businesses but also significantly enhances their overall sales performance and effectiveness. As a result, organizations can better manage their interactions and drive growth through improved engagement strategies.

Media

Media

Integrations Supported

Adpoint
Alchem-e Dashboard
Aritic Desk
AuthPoint
CorralData
Data Sentinel
Glances
Latitude ERP
Liana Cloud PR & Media
Liana®Cloud Commerce
Morphic
Nomalys
NovelVox Agent Accelerator
Progress DataDirect
Span Global Services
Sugar Sell
SugarCRM
Xinix
Zendesk
Zynk

Integrations Supported

Adpoint
Alchem-e Dashboard
Aritic Desk
AuthPoint
CorralData
Data Sentinel
Glances
Latitude ERP
Liana Cloud PR & Media
Liana®Cloud Commerce
Morphic
Nomalys
NovelVox Agent Accelerator
Progress DataDirect
Span Global Services
Sugar Sell
SugarCRM
Xinix
Zendesk
Zynk

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com/solutions/connect-email-integration/

Company Facts

Organization Name

Intelliverse

Date Founded

1984

Company Location

United States

Company Website

www.intelliverse.com

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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