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What is SugarCRM?

Gain an all-encompassing understanding of customer interactions, histories, and records through a unified interface. Reduce the number of clicks required while boosting efficiency with a comprehensive view of customer data. Dive deep into customer insights utilizing advanced drill-down capabilities. Leverage integrated AI to pinpoint the best opportunities and accelerate deal closures. Receive personalized recommendations for the most impactful actions to undertake in diverse sales situations. Focus on high-potential leads with predictive analytics that evaluate the likelihood of deal success. Replicate successful methodologies by using sophisticated forecasting techniques and timely analytics. Track sales performance through real-time metrics and reporting, removing the necessity for manual spreadsheets. Anticipate changes in the sales pipeline and quota achievements using role-specific dashboards. Simplify and automate your sales processes with intuitive drag-and-drop functionalities and in-built instructional resources. Utilize Smart Guides to navigate complex sales tasks effortlessly. Collaborate seamlessly by taking advantage of native integrations with external document management systems, ensuring a smooth workflow across different platforms. This thorough approach not only boosts efficiency but also equips sales teams to operate more effectively and with greater strategic insight. By enhancing collaboration and data accessibility, teams can make informed decisions that lead to improved sales outcomes.

What is Primary Intelligence?

Delve into the realities of deal outcomes from your buyers' viewpoints and uncover techniques to secure additional opportunities. By pinpointing unseen voids in your sales processes and experiences that are apparent only to your buyers, you can significantly improve your success rates. Additionally, acquiring insights into your competitors' tactics will help you adapt to the market while also learning how to sustain your competitive advantage. It’s essential to identify accounts that may be in jeopardy and to elevate customer satisfaction by thoroughly understanding your clients' needs and expectations. B2B organizations that conduct analyses of past deals frequently witness a remarkable increase in their win rates, occasionally soaring to as high as 72%. Conducting deal analysis and collecting buyer feedback enables you to eliminate biases surrounding the reasons behind your successes and setbacks, resulting in actionable insights that empower every sales representative to excel. Win-Loss Analysis offers invaluable sales and marketing insights for your organization while promoting collaboration across all customer-focused departments. Moreover, you have the opportunity to implement focused initiatives to evaluate how the sales experience affects deal results and how your buyers perceive competitors in your sector. This all-encompassing strategy not only enhances your competitive stance but also enriches your comprehension of the broader market context. Ultimately, understanding these elements can lead to more strategic decision-making and a stronger market position.

Media

Media

Integrations Supported

ADP DataCloud
AWS Marketplace
Acumatica Cloud ERP
CANDDi
Docusign
ECI
Epicor CRM
Liferay DXP
LinkedIn
Magic EDI Service
Priority Software
RingCentral RingCX
SYSPRO ERP
Sage X3
Sugar Sell
Unifonic
Xero
Zendesk
ZoomInfo
sales-i

Integrations Supported

ADP DataCloud
AWS Marketplace
Acumatica Cloud ERP
CANDDi
Docusign
ECI
Epicor CRM
Liferay DXP
LinkedIn
Magic EDI Service
Priority Software
RingCentral RingCX
SYSPRO ERP
Sage X3
Sugar Sell
Unifonic
Xero
Zendesk
ZoomInfo
sales-i

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

Primary Intelligence

Company Location

United States

Company Website

www.primary-intel.com/services-solutions/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

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