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What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

What is Locasyst?

Locasyst is the ideal solution for overseeing your rental operations, encompassing everything from initial estimates to the final invoicing stage. This comprehensive platform facilitates the efficient management of customer, product, and rental databases in a singular location. By offering a range of standard reports, Locasyst significantly boosts productivity through the optimization of production time. Specifically designed for PC microcomputers, it also accommodates local area networks, which allows for the effective management of large file volumes while ensuring rapid response times. The customer management functionality enables accurate tracking of rentals for each customer, providing a clear overview of their interactions. In the 'Renting' section, users can effortlessly navigate through estimates, reservations, rentals, returns, confirmations, and delays, sorting them by start or return dates or any specific phase in the process. Furthermore, the system features a detailed database that catalogues both customers and providers, affording flexibility in how individuals or companies are categorized. Additionally, Locasyst incorporates a rebate management system, allowing businesses to create specific rebates for each customer based on various coefficients, which further refines financial strategies. This all-encompassing tool not only streamlines the rental workflow but also delivers essential insights that empower your business to flourish and adapt to changing demands. Ultimately, Locasyst stands out as a vital resource for any organization involved in rental services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Company Facts

Organization Name

PGS

Date Founded

1986

Company Location

France

Company Website

www.pgs.fr/

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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