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What is SurveyLegend?
SurveyLegend represents a revolutionary approach to online surveys, offering an engaging, versatile, and visually appealing experience. We enable both individuals and businesses to design attractive, mobile-responsive surveys with ease.
With your computer or tablet, you can effortlessly create impressive surveys, forms, polls, NPS customer satisfaction metrics, customer experience assessments, and employee satisfaction evaluations, all while incorporating attractive graphics that enhance the survey's appeal.
The simple drag-and-drop feature allows users to assemble questionnaires without any hassle.
Listening to customer feedback, gauging employee morale, enhancing client experiences, and fostering engagement among students and staff has never been more straightforward.
Utilized by thousands worldwide, SurveyLegend counts notable organizations such as L'Oreal, Universal, Harvard, and Airbnb among its users, alongside various individuals and startups, illustrating its broad appeal and effectiveness in diverse settings.
What is Nicereply?
Customer satisfaction survey software available online includes tools for measuring CSAT, Net Promoter Score (NPS), and Customer Effort Score (CES 2.0). Nicereply supports numerous teams from leading companies like Microsoft, Hubspot, and Buffer in their efforts to assess and enhance their customer service performance.
- Evaluate Customer Satisfaction, NPS, and CES for individual agents, teams, or across the entire organization.
- Boost your survey response rates by up to 200%.
- Access your CRM data and establish triggers based on that information.
- Acquire three times the feedback without the need for additional emails.
You have the flexibility to personalize both the appearance and content of your surveys.
- Generate reports, monitor key performance indicators, set objectives, and create actionable insights. This comprehensive tool not only streamlines the feedback process but also empowers businesses to make data-driven decisions for improved customer interactions.
Integrations Supported
Salesforce
Bitium
Bold BI
Desktop.com
Easyflow
Freshdesk
Front
Gmail
Google Drive
Groove
Integrations Supported
Salesforce
Bitium
Bold BI
Desktop.com
Easyflow
Freshdesk
Front
Gmail
Google Drive
Groove
API Availability
Has API
API Availability
Has API
Pricing Information
$19.00 per user per month
Free Trial Offered?
Free Version
Pricing Information
$39.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SurveyLegend
Date Founded
2010
Company Location
Sweden
Company Website
www.surveylegend.com
Company Facts
Organization Name
Nicereply
Date Founded
2011
Company Location
Slovakia
Company Website
nicereply.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management