SurveySparrow vs. SurveyRock

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

Your adventure begins with the creation and design of your survey. You can quickly engage by choosing from a selection of our pre-designed templates, which include options for customer satisfaction, employee feedback, and college course evaluations, or you can start crafting your own questions if you have a clear concept already. Our platform offers a diverse array of question types, including multiple choice, rating scales, matrices, images, rankings, and much more. To give your survey a unique flair, you can select a theme that matches your brand or utilize our elegant default design. We also recognize the importance of inclusivity, as we support displaying your survey in a right-to-left (RTL) format, catering to speakers of languages like Arabic, Hebrew, Persian, and Urdu. After you’ve finalized your survey, the next step is to share it with your intended audience; the easiest way to do this is by creating a web link that can be shared through email, Facebook, Twitter, or instant messaging, allowing you to choose your preferred distribution method. Furthermore, you have the option to define specific start and end dates for your survey while also setting a cap on the number of respondents, ensuring that your data collection is not only customized to your preferences but also effectively organized. This level of control empowers you to gather insights in a manner that best suits your objectives while enhancing the overall experience for your participants.