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What is Symphony?

The Symphony billing platform equips organizations to quickly and easily introduce new products or applications within their existing operational environments. You have the flexibility to implement only the essential modules or to opt for a full end-to-end solution, thereby allowing our adaptable and scalable system to grow in line with your requirements. With Symphony’s capability for real-time data transaction management and mediation, you can gain valuable insights into customer accounts, which helps you manage these relationships more effectively and profitably. Transform your workflow from quote to cash and increase your sales while achieving a competitive advantage through tools and insights that streamline the transition from proposal to payment. Easily create customized quotes and define product offerings, as customer approval triggers workflows based on the chosen items. Final quotes can be generated with automatically created cover letters and product brochures, and you will also receive comprehensive reports on quotes issued and orders by region or agent. This holistic approach guarantees smooth business process automation and management throughout your operations. In conclusion, Symphony not only boosts operational efficiency but also nurtures stronger relationships with your customers, ultimately driving growth and success for your business.

What is CRM-Now?

CRM-Now’s CRM On-Demand presents a perfect solution for small to medium businesses aiming to improve their sales processes, efficiently monitor opportunities, and enhance customer satisfaction. This cloud-based CRM platform has been thoughtfully crafted to provide a thorough online system, guaranteeing quick access, ease of use, and strong performance even during peak usage times, while also improving browser compatibility. It boasts integrations with various standard business applications, allowing for smooth incorporation into current business practices. Built on an open-source framework, CRM-Now’s system is subjected to extensive testing and implementation, ensuring outstanding usability and reliability. With all software being publicly accessible, organizations benefit from the flexibility of avoiding confinement to a single vendor's proprietary solution. This adaptability not only encourages innovation but also enables companies to customize the CRM system according to their specific requirements, ensuring a more tailored experience for users. Ultimately, CRM-Now’s offering stands out as a versatile tool that can evolve alongside a business’s growth and changing needs.

Media

Media

Integrations Supported

Authorize.Net
Avalara

Integrations Supported

Authorize.Net
Avalara

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Integra Touch

Date Founded

2002

Company Location

United States

Company Website

symphonybilling.com

Company Facts

Organization Name

CRM-Now

Date Founded

2011

Company Location

Germany

Company Website

www.crm-now.de/

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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