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What is Symple?

Mobility significantly simplifies various field service responsibilities, such as collecting data and managing expenses. Symple aids organizations with large and widely spread field teams in boosting employee productivity and overall effectiveness. Through our sophisticated field force management features, Symple empowers field representatives to efficiently oversee, refine, and enhance operational performance while gaining valuable insights into asset management and quickly accessing crucial information. As more businesses embrace mobile solutions, having immediate visibility into field operations becomes vital. The Symple Field Force Management system improves communication with field teams, leading to increased productivity. Furthermore, the Symple Retail Operation System allows employees to carry out their tasks with greater efficiency and precision. By streamlining existing workflows, Symple accelerates operations and introduces automation, while also enhancing transparency in processes, creating a more agile and responsive business landscape. This innovative approach ensures that organizations can adapt swiftly to changing market demands while maintaining high standards of service delivery.

What is ServiceNow Field Service Management?

Combine field service processes with different teams and mobile technology to promptly tackle and prevent issues, always prioritizing the safety of both clients and employees. Boost customer satisfaction through proficient management, ensuring that every task is executed correctly on the first attempt. Address client concerns during the first visit by automatically assigning the most qualified personnel for each job, while providing them with essential information through customer service integration. The flexible features of Field Service Management integrate crucial applications into customizable packages that adapt as your business grows. Break down operational silos, automate workflows, and streamline processes to lower expenses and increase revenue, relieving both customers and staff of unnecessary burdens. Furthermore, enhance dispatch deflection rates and promote teamwork between field service and customer support, connecting these areas to the wider organization for a cohesive operational flow. This strategy not only improves overall efficiency but also cultivates a culture of ongoing advancement across the entire business environment, leading to greater adaptability to future challenges. By embracing these practices, organizations can ensure they remain competitive and responsive in an ever-evolving market.

Media

Media

Integrations Supported

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Integrations Supported

3CLogic
COZYROC SSIS+ Suite
RadiantOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symple

Company Location

Malaysia

Company Website

symple.my/

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/field-service-management.html

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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