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Ratings and Reviews 0 Ratings
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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Symworld™ introduces a revolutionary approach designed specifically for modern communications service providers, enabling them to efficiently plan, build, and oversee sophisticated, secure, and high-quality networks all from a single, innovative platform. Utilizing industrial-scale automation, Symworld™ drastically trims down project timelines from several days to mere minutes. This solution provides essential resources for both large and small operators, facilitating the seamless development and management of complex networks and services. With our unique platform and deployment method, you can be ready to operate in just weeks, which is significantly faster than the usual months. Essentially, Symworld™ delivers the fastest and most effective route to improved operational efficiency, superior service quality, and pioneering innovation. Stay informed about Symworld™, as it signifies the beginning of a transformative era in innovative services and products, and take advantage of the chance to participate in the future of telecommunications. By providing us with your email address, you unlock early access to the advancements in network operations and what they entail. With Symworld™, you are not merely adopting new technology; you are stepping into a revolutionary change in the telecommunications industry, paving the way for new possibilities and successes ahead. This marks an exciting opportunity to be at the forefront of telecommunications evolution.
What is Hosted Telecom Solutions?
In the realm of High-Speed Internet Access, including telephone systems like Unified Communications, MPLS, and a variety of phone services, we are your trusted source for managing the complexities of providing a thorough and reliable solution. By utilizing a consultative approach, our specialists customize the ideal services from our extensive product lineup while carefully overseeing the project to guarantee successful outcomes. Our dedicated support team, along with our Help Desk, is committed to delivering vital ongoing assistance, characterized by prompt response times and diligent account management. Our adept technicians address both project-specific and ongoing service needs, effectively responding to clients' immediate issues while also preparing for their future technological demands. As the push for cloud migration intensifies, we prioritize the design and implementation of redundant internet connections, which play a crucial role in LAN/WAN architecture, while also ensuring strong security and accessibility for data—essential elements for a successful business strategy in the future. Furthermore, our dedication to aligning our technological solutions with the ambitions of our customers firmly establishes us as a trustworthy ally in navigating the rapidly changing digital environment. With our comprehensive understanding of the industry's nuances, we are well-equipped to adapt to clients' evolving needs as they embrace new technological advancements.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Rakuten Symphony
Date Founded
2019
Company Location
Japan
Company Website
symphony.rakuten.com/symworld/welcome-to-symworld
Company Facts
Organization Name
Hosted Telecom Solutions
Company Location
United States
Company Website
www.hostedtel.net
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration