Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 9 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Cynet All-in-One Cybersecurity Platform Reviews & Ratings
    372 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Miradore MDM Reviews & Ratings
    320 Ratings
    Company Website
  • ConnectWise RMM Reviews & Ratings
    70 Ratings
    Company Website
  • ConnectWise SIEM Reviews & Ratings
    183 Ratings
    Company Website
  • Comet Backup Reviews & Ratings
    224 Ratings
    Company Website
  • Syncro Reviews & Ratings
    408 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • Heimdal Endpoint Detection and Response (EDR) Reviews & Ratings
    54 Ratings
    Company Website

What is SyncMonkey?

ELEVATE YOUR MSP WITH SyncMonkey. So, what exactly is SyncMonkey? It is a versatile, secure, and intuitive documentation management platform created by experts in the field. The main goal of SyncMonkey is to simplify the everyday operations of your MSP. SITES & COMPANY DETAILS. This section acts as a comprehensive hub for all client locations, equipping technicians with vital information such as contact numbers, primary contacts, physical addresses, and websites. Improve your MSP Clients' experience with the Client Portal. This feature allows clients to access and manage their credentials and documents independently, while also granting administrative contacts the ability to view all employee credentials and update payment information and invoices seamlessly. Notifications. SyncMonkey actively tracks all your software license agreements, employee birthdays, domains, and other important items, sending reminders as deadlines approach. This capability not only helps maintain organization within your company but also ensures that you stay on top of critical deadlines, ultimately leading to a more efficient workflow and enhanced client satisfaction. By utilizing SyncMonkey, your MSP can achieve a higher level of operational excellence.

What is N‑able Passportal?

N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.

Media

Media

Integrations Supported

ConnectWise PSA
Authy
Autotask PSA
Auvik
ConnectWise Automate
ConnectWise RMM
ConnectWise ScreenConnect
Datto SIRIS
Kaseya BMS
Kaseya VSA
Microsoft 365
Microsoft Azure
Moneris
N-able N‑central
N-able Take Control
NinjaOne
N‑able N-sight RMM

Integrations Supported

ConnectWise PSA
Authy
Autotask PSA
Auvik
ConnectWise Automate
ConnectWise RMM
ConnectWise ScreenConnect
Datto SIRIS
Kaseya BMS
Kaseya VSA
Microsoft 365
Microsoft Azure
Moneris
N-able N‑central
N-able Take Control
NinjaOne
N‑able N-sight RMM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$18.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SyncMonkey

Date Founded

2020

Company Location

Canada

Company Website

syncmonkey.com

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/passportal

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Popular Alternatives

ServiceDesk Plus MSP Reviews & Ratings

ServiceDesk Plus MSP

ManageEngine

Popular Alternatives

CloudRadial Reviews & Ratings

CloudRadial

Azurative
Cisco Duo Reviews & Ratings

Cisco Duo

Cisco