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What is Synoptive?

Our innovative technology converts product information and business regulations into customized web applications designed for product or service configuration. By providing a personalized and relevant user experience, we can enhance conversion rates significantly. Furthermore, strategic suggestions, product bundling, and cross-selling techniques have the potential to boost overall sales. We also help to eliminate erroneous orders, ensuring a smoother transaction process. Synoptive seamlessly integrates with any e-commerce platform, meaning that if you decide to change your back-end systems in the future, your configurator will remain intact and functional. Additionally, you can effortlessly define complex compatibility rules for your products. Our global content delivery network ensures that our auto-scaling architecture maintains optimal performance. Many projects focused on product configurators often face issues with exceeding budgets and missing deadlines, leading to malfunctioning systems that end up being discarded. To prevent the challenges associated with starting from scratch, we aim to streamline the common components found in most product configurator projects, thereby promoting efficiency and effectiveness. This approach not only saves time but also helps in managing project costs more effectively.

What is Radiance Commerce?

Connect with your customers using their favorite communication methods. Radiance offers competitive pricing per message, along with an integrated chatbot for efficient automated replies. You can initiate automated alerts based on customer interactions and previous purchases. Our AI technology is designed to determine the best moments for sending reorder reminders and suggesting personalized upsell options. Additionally, SMS promotional campaigns can be easily launched based on your inventory levels. Choose from a variety of pre-made messages and resources, or take advantage of our message editor to create unique content. Businesses that employ messaging strategies often experience improved customer response rates. By efficiently addressing frequently asked questions, you can boost customer satisfaction while optimizing resource use. Kickstart the process smoothly by uploading a tailored list of questions and answers specific to your brand. Let our conversational engine align inquiries with the most fitting replies for your audience, ensuring a customized interaction. This feature not only simplifies communication but also builds a deeper relationship with your customers, ultimately enhancing their overall experience with your brand. By prioritizing engagement through these channels, you can foster loyalty and drive repeat business.

Media

Media

Integrations Supported

BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe

Integrations Supported

BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synoptive

Date Founded

2010

Company Location

United States

Company Website

www.synoptive.com

Company Facts

Organization Name

Radiance Commerce

Company Location

United States

Company Website

www.radiancecommerce.com

Categories and Features

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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