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What is Synoptive?
Our innovative technology converts product information and business regulations into customized web applications designed for product or service configuration. By providing a personalized and relevant user experience, we can enhance conversion rates significantly. Furthermore, strategic suggestions, product bundling, and cross-selling techniques have the potential to boost overall sales. We also help to eliminate erroneous orders, ensuring a smoother transaction process. Synoptive seamlessly integrates with any e-commerce platform, meaning that if you decide to change your back-end systems in the future, your configurator will remain intact and functional. Additionally, you can effortlessly define complex compatibility rules for your products. Our global content delivery network ensures that our auto-scaling architecture maintains optimal performance. Many projects focused on product configurators often face issues with exceeding budgets and missing deadlines, leading to malfunctioning systems that end up being discarded. To prevent the challenges associated with starting from scratch, we aim to streamline the common components found in most product configurator projects, thereby promoting efficiency and effectiveness. This approach not only saves time but also helps in managing project costs more effectively.
What is Radiance Commerce?
Connect with your customers using their favorite communication methods. Radiance offers competitive pricing per message, along with an integrated chatbot for efficient automated replies. You can initiate automated alerts based on customer interactions and previous purchases. Our AI technology is designed to determine the best moments for sending reorder reminders and suggesting personalized upsell options. Additionally, SMS promotional campaigns can be easily launched based on your inventory levels. Choose from a variety of pre-made messages and resources, or take advantage of our message editor to create unique content. Businesses that employ messaging strategies often experience improved customer response rates. By efficiently addressing frequently asked questions, you can boost customer satisfaction while optimizing resource use. Kickstart the process smoothly by uploading a tailored list of questions and answers specific to your brand. Let our conversational engine align inquiries with the most fitting replies for your audience, ensuring a customized interaction. This feature not only simplifies communication but also builds a deeper relationship with your customers, ultimately enhancing their overall experience with your brand. By prioritizing engagement through these channels, you can foster loyalty and drive repeat business.
Integrations Supported
BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe
Integrations Supported
BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
$249 per month
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Synoptive
Date Founded
2010
Company Location
United States
Company Website
www.synoptive.com
Company Facts
Organization Name
Radiance Commerce
Company Location
United States
Company Website
www.radiancecommerce.com
Categories and Features
Product Configurator
2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce
Categories and Features
eCommerce Marketing
AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win