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OpenText CX-E Voice

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What is T-Mobile Visual Voicemail?

T-Mobile is consistently enhancing its voicemail service! The latest upgrade to Visual Voicemail brings improvements to the user interface for Voice-To-Text, incorporates the Scam Shield™ package, and ensures ongoing boosts in stability and performance. Thanks to T-Mobile's Scam Shield™, users have the tools to efficiently identify, block, and report possible scam calls. With the Visual Voicemail feature, users can listen to messages in any order, access one-click response options, update contacts seamlessly, and manage their inbox without the hassle of dialing into voicemail. These updates significantly streamline the way users handle their messages, making the process more straightforward and effective than it has ever been. Additionally, T-Mobile is dedicated to continuously refining their services, ensuring that customers receive the best possible experience.

What is OpenText CX-E Voice?

CX-E seamlessly integrates with top communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, whether installed on-premises or utilized in the Cloud, significantly enhancing existing telephony and email infrastructures. It features cutting-edge capabilities, including end-to-end encryption for voice messages, ensuring maximum security. Users can take advantage of a mobile application that offers single number reach, smart call forwarding, clear delineation between personal and business calls, inbound call screening, and safeguarding of personal mobile numbers. The system effectively compiles voicemail, email, and fax into a single inbox, simplifying user access. Additional functionalities include text-to-speech, voicemail transcription, and secure messaging options. With speech-enabled technology, individuals can manage their calendars, emails, faxes, and voicemails without needing to use their hands or eyes. Moreover, the federated presence feature allows users to set personalized greetings that reflect their calendar schedules. CX-E supports multiple attendants, incorporates speech recognition interfaces, offers customizable greetings for various departments, provides multilingual support, and allows for scheduled messages. It also facilitates personalized automated outreach via phone calls or text messages, boosting communication efficiency overall. This all-encompassing solution is meticulously engineered to enhance communication workflows and significantly elevate productivity levels in any organization. Furthermore, its versatility ensures that businesses of all sizes can tailor the system to meet their specific needs and improve their operational effectiveness.