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Ratings and Reviews 1 Rating
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What is TELUS International Content Moderation?
TELUS International focuses on developing and delivering innovative digital solutions that enhance customer experiences (CX) for forward-thinking global brands. Their wide-ranging services support each step of clients' digital transformation processes, enabling them to quickly integrate state-of-the-art technologies that contribute to better business outcomes. The company’s robust portfolio includes digital strategy, consulting, creative design, IT lifecycle management, data annotation, intelligent automation, and comprehensive omnichannel CX services, which also include content moderation, safety protocols, and a variety of managed services. By fostering growth throughout all development phases, TELUS International partners with companies in fast-evolving industries like technology, gaming, media, eCommerce, fintech, healthcare, and travel. Through their expertise, they assist organizations in navigating the complexities of digital environments while enhancing overall operational effectiveness. Ultimately, TELUS International’s commitment to innovation positions them as a key player in shaping the future of digital customer engagement.
What is Amazon Mechanical Turk?
Amazon Mechanical Turk (MTurk) is a crowdsourcing platform that enables the delegation of various tasks and processes to a wide-ranging online workforce. The tasks available on MTurk can greatly differ, including simple jobs such as data verification and research, alongside more subjective roles like completing surveys and moderating online content. By leveraging MTurk, companies gain access to a broad spectrum of global expertise, utilizing the diverse skills of workers to streamline workflows, enhance data gathering and analysis, and accelerate the creation of machine learning models. Although technology has advanced significantly, there are still certain tasks that humans perform more adeptly than machines, including content moderation, data deduplication, and comprehensive research. Traditionally, businesses have met these needs by forming large temporary teams, which can be expensive, time-consuming, and difficult to manage at scale, often resulting in tasks being overlooked or delayed. MTurk presents a more effective solution for organizations aiming to fulfill these job requirements, eliminating the common pitfalls linked to temporary staffing methods. Consequently, the platform not only enhances productivity but also allows for greater flexibility in managing workforce needs.
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
Pypestream
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
Pypestream
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TELUS International
Date Founded
2005
Company Location
Canada
Company Website
www.telusinternational.com
Company Facts
Organization Name
Amazon
Date Founded
1994
Company Location
United States
Company Website
www.mturk.com
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Data Labeling
Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management
Freelance Management
Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management
