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Ratings and Reviews 0 Ratings
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What is TELUS International Content Moderation?
TELUS International focuses on developing and delivering innovative digital solutions that enhance customer experiences (CX) for forward-thinking global brands. Their wide-ranging services support each step of clients' digital transformation processes, enabling them to quickly integrate state-of-the-art technologies that contribute to better business outcomes. The company’s robust portfolio includes digital strategy, consulting, creative design, IT lifecycle management, data annotation, intelligent automation, and comprehensive omnichannel CX services, which also include content moderation, safety protocols, and a variety of managed services. By fostering growth throughout all development phases, TELUS International partners with companies in fast-evolving industries like technology, gaming, media, eCommerce, fintech, healthcare, and travel. Through their expertise, they assist organizations in navigating the complexities of digital environments while enhancing overall operational effectiveness. Ultimately, TELUS International’s commitment to innovation positions them as a key player in shaping the future of digital customer engagement.
What is Cinder?
Cinder empowers advanced trust and safety teams to derive deeper insights from their data, improve decision-making, and evaluate their effectiveness, all through a single, cohesive platform. This streamlining enhances user protection with greater precision. By centralizing critical trust and safety information, Cinder frees teams from the complexities of spreadsheets, CRM systems, and elaborate SQL commands. Centralized decision-making supports adherence to established policies, enabling teams to quickly access the information needed for prompt actions. Cinder provides the essential data and context that allow teams to make faster and more accurate choices. Whether assessing individual content or conducting thorough investigations and case management, Cinder supplies a comprehensive overview that helps teams operate efficiently from one hub. With customizable metrics and dashboards, Cinder guarantees that teams possess the insights necessary for confident, informed decision-making. As leading teams rely on Cinder to manage intricate integrity operations effectively, they can maintain a competitive edge in a demanding environment. This integration not only boosts operational efficiency but also cultivates a culture of informed decision-making within trust and safety teams, ultimately contributing to a stronger organizational framework. Through these capabilities, Cinder positions itself as an invaluable resource for teams striving to address the complexities of modern safety challenges.
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
Verint AI Blueprint
Workvivo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TELUS International
Date Founded
2005
Company Location
Canada
Company Website
www.telusinternational.com
Company Facts
Organization Name
Cinder
Company Location
United States
Company Website
cinder.co
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation