Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is TELUS International Content Moderation?
TELUS International focuses on developing and delivering innovative digital solutions that enhance customer experiences (CX) for forward-thinking global brands. Their wide-ranging services support each step of clients' digital transformation processes, enabling them to quickly integrate state-of-the-art technologies that contribute to better business outcomes. The company’s robust portfolio includes digital strategy, consulting, creative design, IT lifecycle management, data annotation, intelligent automation, and comprehensive omnichannel CX services, which also include content moderation, safety protocols, and a variety of managed services. By fostering growth throughout all development phases, TELUS International partners with companies in fast-evolving industries like technology, gaming, media, eCommerce, fintech, healthcare, and travel. Through their expertise, they assist organizations in navigating the complexities of digital environments while enhancing overall operational effectiveness. Ultimately, TELUS International’s commitment to innovation positions them as a key player in shaping the future of digital customer engagement.
What is Crisp?
Crisp is a pioneering company focused on Social Media Safety and crisis monitoring. Renowned for its cutting-edge technology, it is entrusted by leading global brands for the rapid and precise detection of significant issues and crises. Established in 2005 by Adam Hildreth, who has a background in online gaming and social media, the firm initially aimed to protect children and teens from online dangers such as abuse, cyberbullying, and sexual exploitation within gaming and social media platforms. As the landscape of social media evolved and businesses began to use these platforms for customer interaction, Crisp broadened its offerings to help brands navigate potential risks associated with their online presence. Serving a wide array of industries, including luxury goods, media, pharmaceuticals, and fast-moving consumer goods, Crisp safeguards over $4.5 trillion in market capitalizations for its clients. By providing ongoing surveillance of social media and the internet, Crisp guarantees that brands receive prompt alerts regarding any emerging threats. Their all-encompassing strategy for safety and crisis management not only protects companies but also bolsters their reputation amidst an increasingly complex digital environment. In doing so, Crisp highlights the importance of proactive measures in today’s interconnected world.
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Google Sheets
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
UserVitals
Integrations Supported
Cisco Unified Communications Manager
Google Cloud Platform
Google Sheets
Indent
PayFacto
SS&C Blue Prism
Salesforce
TxtFlo
UiPath
UserVitals
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TELUS International
Date Founded
2005
Company Location
Canada
Company Website
www.telusinternational.com
Company Facts
Organization Name
Crisp
Date Founded
2005
Company Location
United Kingdom
Company Website
www.crispthinking.com
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Categories and Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking