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What is TEMExpert?

TEMExpert Business Intelligence empowers organizations to track historical spending and usage, extract valuable insights from analytics and reports, and perform thorough assessments of their telecom environment's condition. This innovative platform boasts outstanding performance, sophisticated analytical tools, cost-effective ownership, rapid report generation, and excellent self-service capabilities for users. Since its launch, Business Intelligence has served as a cornerstone of Convergence, supported by a team with a collective experience exceeding three decades in the industry. While performing historical audits to identify overcharges can be advantageous and lead to immediate benefits, it fails to tackle the larger challenge of improving the long-term management of telecom costs; given that overcharges and billing errors often recur annually, a more enduring solution is required. To effectively oversee and enhance telecom expenditures over time, organizations must adopt continuous monitoring and improvement strategies that focus on sustainability and proactive management. Additionally, integrating these strategies will help create a more resilient approach to telecom expense management.

What is Navita Connect TEM?

Telecommunications expense management (TEM) encompasses a broad range of activities beyond merely auditing telephone bills, which many companies mistakenly equate with it. Navita Connect provides a comprehensive solution designed to assist organizations in effectively overseeing their telecom resources, ensuring optimal returns for their investments. It is crucial to document all pertinent details regarding telephony or telecom contracts, such as validity dates, expiration dates, negotiated rates, included services, and other essential information. The system will notify you when contracts are nearing their expiration, allowing you to negotiate new terms proactively. For larger organizations, managing invoice payments becomes a critical task, as the sheer volume of invoices can complicate oversight, and delays in payment may lead to penalties and accrued interest. Consequently, implementing an effective TEM strategy can significantly enhance financial efficiency and accountability in telecom spending.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Convergence Analytics

Date Founded

2007

Company Location

Belgium

Company Website

www.convergence-analytics.com

Company Facts

Organization Name

Navita

Company Location

Brazil

Company Website

navita.com.br/connect-tem/

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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