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What is TIM4biz Call Accounting?

A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.

What is Call Accounting Mate?

Call Accounting Mate is a powerful and effective call accounting software that offers thorough tracking and reporting of telephone call activities. This versatile software can be utilized across various industries, such as hospitality, retail, government, brokerage firms, financial institutions, and educational entities. Telecom managers often encounter difficulties in attributing telecom expenses to specific departments, cost centers, or individuals; however, this Telemanagement tool adeptly pinpoints charges, reveals misuse, and boosts productivity. It enables real-time monitoring of incoming and outgoing calls, allowing for prompt management responses. Users have the capability to establish alerts and generate reports for critical scenarios, including 911 emergency notifications, detection of toll fraud, and alerts for misuse. With its built-in contact database, users can quickly trace all calls linked to a certain telephone number, distinguishing between personal and business-related communications, which enhances call management accountability. This thorough methodology not only empowers organizations to oversee their telecommunication resources effectively but also encourages optimal usage patterns. Additionally, by utilizing this software, companies can significantly improve their financial oversight and ensure that all communication practices align with organizational policies.

Media

Media

Integrations Supported

RMS Cloud

Integrations Supported

RMS Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Pricing Information

$375 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TIM Technologies

Date Founded

2006

Company Location

Australia

Company Website

www.tim4biz.com

Company Facts

Organization Name

Callaccounting.ws

Date Founded

2001

Company Location

Canada

Company Website

www.callaccounting.ws

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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